On Jun 18, 2:57*am, "PA Bear [MS MVP]" <PABear...******.com> wrote:
> Have some patience: Ramesh may have more ideas for you here:http://aumha.net/viewtopic.php?f=62&t=41101
>
> "gary7" <n...@netzero.com> wrote in message
>
> news:36b85780-f815-494c-b8ce-616587f66782@e20g2000vbc.googlegroups.com...
>
>
>
> > When I try to access "Remote Assistance from my program directory, the
> > Help Center Page comes up but with a windows dialog box that reads "A
> > program Could Not Start. Please try again" A 1/4 of left side below
> > search of the RA page is blank (blue) no text, this is where it would
> > normally have support, ask a friend etc. Right side looks as it should
> > I have used remote assistance with a friend just once before when I
> > was on ie6 sp2 and it worked, I have not tried it until now. Not sure
> > if it is ie7 or sp3 problem. I have tried turning off the firewall,SB
> > S&D no luck"
>
> > Myself and a friend have concluded that a service is not starting.
>
> > We uninstalled & reinstalled Remote assistance but it did not help.
> > looked in taskmgr/processes and helpctr.exe is there, HelpSvc.exe is
> > not there. Checked settings in services, RPC etc, pretty much all
> > service and dependedinces we could think of.
>
> > .I have of course googled the problem.
>
> > Thanks Gary
>
> > xp home sp3 ie7
>
> > Thanks Gary- Hide quoted text -
>
> - Show quoted text -

did you want me to follow the link <36b85780-f815-494c-
b8ce-616587f66782@e20g2000vbc.googlegroups.com> if so it could not be
found

Thanks Gary