> The problem only came up around the time of the June MS updates.

ZA running in the background when the June updates were installed may have
caused the ensuing behavior, Mike.

The fact that the changes you make to the Allowed/Disallowed Cookies list
also suggests that ZA, not any of the updates, is the responsible party here
(unless Tea Timer's not be disabled).

If you feel that one or more of the updates you installed caused the
problem, you can...

Start a free Windows Update support incident reques:
https://support.microsoft.com/oas/de...spx?gprid=6527

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB969897).

LOOK! => If your problem relates to a Cumulative Security Update for IE
(e.g., KB969897), call the above number and ask to be transferred to the
Consumer IE7 queue (which is 47830).

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

Good luck.


Mike wrote:
> Hi
>
> I really don't want to sound like I am disrespecting your advice but I
> feel
> one point I keep making is being over looked.
>
> For well over two years my system has been fine with all the applications
> running that I have now.
>
> Spybot, Zone Alarm, SPG and SPB all running without issue.
>
> The problem only came up around the time of the June MS updates.
>
> Also, I have disabled everything by booting with msconfig to switch off
> all
> non MS programmes.
> Sure ZA and Avira tried to carry on but I did stop them.
>
> Thanks
>
> Mike
>
> "PA Bear [MS MVP]" wrote:
>
>> No, it is not normal. Are absolutely, 100% positively sure that Tea
>> Timer's been disabled, Mike?
>>
>> One or more options/settings in an ever-growing number of third-party
>> applications may be disallowing all these changes from "sticking" after
>> closing IE or rebooting. These include anti-spyware applications (e.g.,
>> Ad-aware's Ad-Watch, Spybot **Tea Timer**, SpywareBlaster, SpySweeper,
>> Spyware Doctor, CounterSpy, WinPatrol, etc), anti-virus applications &
>> security suites (Norton, McAfee, ESET/NOD32, Kasperky, Trend Micro,
>> etc.),
>> and third-party firewalls (e.g., **Zone Alarm**, etc.).
>>
>> Note that temporarily disabling the application(s) or rebooting into Safe
>> Mode may not disable the application's system protections.
>>
>> I still suspect ZoneAlarm (Free?) is the responsible party here. (Note
>> that simply disabling ZA temporarily will not disable it's "system
>> protections.") I'll give you two recommendations/options:
>>
>> #1 => Post about these unwanted behaviors in the appropriate ZA forum:
>> http://forums.zonelabs.com/zonelabs
>>
>>
>> #2 => Disable all ZA "system protections" and then uninstall ZA. Be sure
>> to enable the Windows Firewall after doing so!
>>
>> Best of luck.
>>
>>
>> Mike wrote:
>>> I just noticed another weird thing!
>>>
>>> When you add a site to the priovacy tab 'always allow' option it appears
>>> at
>>> the bottom of the list of 'always block' however when you log out of IE
>>> and
>>> go back the allowed entery is missing!
>>>
>>> Is this normal?
>>>
>>> "Mike" wrote:
>>>> Yes the problem continues!
>>>>
>>>> But as I said above I have switched everything off using msconfig apart
>>>> from MS services and still the problem continues.
>>>> But I have disabled tea timer and the IE add on for now despite having
>>>> no
>>>> trouble for years with it, I guess a update to spybot could have
>>>> introduced
>>>> something.
>>>>
>>>> "PA Bear [MS MVP]" wrote:
>>>>
>>>>> Reposting:
>>>>>>> If you (1) disable Spybot Tea Timer & (2) reboot, (3) visit the
>>>>>>> sites
>>>>>>> in
>>>>>>> question & log-in, then (4) close the IE window without logging-out,
>>>>>>> (5)
>>>>>>> reboot, and (6) revisit the sites, does the behavior persist?
>>>>>>>
>>>>>>> HOW TO disable Tea Timer:
>>>>>>> http://aumha.net/viewtopic.php?f=26&t=32409
>>>>>>>
>>>>>>> NB: If you don't fully understand what Tea Timer does and how it
>>>>>>> does
>>>>>>> it, leave it permanently disabled.
>>>>>
>>>>> Mike wrote:
>>>>>> OK stopping ZA made no differance sadly :-(
>>>>>>
>>>>>> "PA Bear [MS MVP]" wrote:
>>>>>>
>>>>>>>> Having real trouble posting here as well now
>>>>>>>
>>>>>>> You may prefer to access this newsgroup in your default newsreader
>>>>>>> (e.g., Outlook Express). Click this link:
>>>>>>> news://msnews.microsoft.com/microsof...plorer.general
>>>>>>>
>>>>>>> You were going to test this behavior after disabling ZA and then
>>>>>>> enabling the Windows Firewall. What effect, if any, did that have?
>>>>>>>
>>>>>>> If you (1) disable Spybot Tea Timer & (2) reboot, (3) visit the
>>>>>>> sites
>>>>>>> in
>>>>>>> question & log-in, then (4) close the IE window without logging-out,
>>>>>>> (5)
>>>>>>> reboot, and (6) revisit the sites, does the behavior persist?
>>>>>>>
>>>>>>> HOW TO disable Tea Timer:
>>>>>>> http://aumha.net/viewtopic.php?f=26&t=32409
>>>>>>>
>>>>>>> NB: If you don't fully understand what Tea Timer does and how it
>>>>>>> does
>>>>>>> it, leave it permanently disabled.
>>>>>>>
>>>>>>>> My system has worked for years without issue the only common change
>>>>>>>> I
>>>>>>>> can
>>>>>>>> think of is the June updates.
>>>>>>>
>>>>>>> Sorry, I was under the impression that you were experiencing the
>>>>>>> unwanted behavior prior to installing the June Update and IE7. Try
>>>>>>> the
>>>>>>> above for now then we'll consider other options, Mike.
>>>>>>> --
>>>>>>> ~PA Bear
>>>>>>>
>>>>>>> Mike wrote:
>>>>>>>> Having real trouble posting here as well now :-(
>>>>>>>>
>>>>>>>> Yes to all your questons.
>>>>>>>> I have taken all steps I can think of to isolate the cause
>>>>>>>> including
>>>>>>>> stoping
>>>>>>>> all services and start ups other than MS ones.
>>>>>>>>
>>>>>>>> My system has worked for years without issue the only common
>>>>>>>> changeI
>>>>>>>> can think of is the June updates.
>>>>>>>>
>>>>>>>> I'll give it a few hours and see if my other full reply shows up!
>>>>>>>>
>>>>>>>> "PA Bear [MS MVP]" wrote:
>>>>>>>>>> Was on PC Q&A said IE6 was the problem.
>>>>>>>>>
>>>>>>>>> I doubt it.
>>>>>>>>>
>>>>>>>>>> OK re Norton, no Ghost is my main back up and this is why you see
>>>>>>>>>> the
>>>>>>>>>> Norton stuff.
>>>>>>>>>
>>>>>>>>> Nevertheless, there are some leftovers from Norton System Works
>>>>>>>>> and
>>>>>>>>> they
>>>>>>>>> may have something to do with your problems. Unfortunately, the
>>>>>>>>> only
>>>>>>>>> way
>>>>>>>>> to get rid of them would also remove Ghost.
>>>>>>>>>
>>>>>>>>>> I don't use the Nero thing at all.
>>>>>>>>>
>>>>>>>>> Then why is it still installed & loading at boot?
>>>>>>>>>
>>>>>>>>>> Been running Avira for some time now, AVG prior to that.
>>>>>>>>>
>>>>>>>>> The Norton leftovers may have compromised the installs of both
>>>>>>>>> Avira
>>>>>>>>> and
>>>>>>>>> AVG.
>>>>>>>>>
>>>>>>>>>> The problem occured when I was usinging IE6.
>>>>>>>>>> I installed IE7 after the June updates.
>>>>>>>>>
>>>>>>>>> Then neither IE7 nor the June updates are causing your problems.
>>>>>>>>>
>>>>>>>>>> I have used spybot and its tea timer for many years now.
>>>>>>>>>
>>>>>>>>> Again, do you understand what Tea Timer does and how it does it?
>>>>>>>>>
>>>>>>>>> Did you disable (1) Tea Timer & SDHelper, (2) your anti-virus
>>>>>>>>> application,
>>>>>>>>> and (3) ZoneAlarm *and then* (4) enable the Windows Firewall
>>>>>>>>> before
>>>>>>>>> you installed WinXP SP3?
>>>>>>>>>
>>>>>>>>>> Yes I have put some of the sites into always allow.
>>>>>>>>>
>>>>>>>>> Does that include yahoo.com, ebay.com, and all of your forums
>>>>>>>>> (e.g.,
>>>>>>>>> pcqanda.com)?
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Mike wrote:
>>>>>>>>>> Was on PC Q&A said IE6 was the problem.
>>>>>>>>>> Its OK I quite like IE7
>>>>>>>>>>
>>>>>>>>>> OK re Norton, no Ghost is my main back up and this is why you see
>>>>>>>>>> the
>>>>>>>>>> Norton
>>>>>>>>>> stuff.
>>>>>>>>>> I don't use the Nero thing at all.
>>>>>>>>>>
>>>>>>>>>> Been running Avira for some time now, AVG prior to that.
>>>>>>>>>>
>>>>>>>>>> The problem occured when I was usinging IE6.
>>>>>>>>>> I installed IE7 after the June updates.
>>>>>>>>>>
>>>>>>>>>> I have used spybot and its tea timer for many years now.
>>>>>>>>>>
>>>>>>>>>> Auto Complete, forms is the only unchecked box.
>>>>>>>>>>
>>>>>>>>>> Yes I have put some of the sites into always allow.
>>>>>>>>>>
>>>>>>>>>> I'll try the Zone alarm test and report back shortly.
>>>>>>>>>>
>>>>>>>>>> "PA Bear [MS MVP]" wrote:
>>>>>>>>>>>>>> HI, I was using IE 6 but was told to go to IE 7 to solve this
>>>>>>>>>>>>>> problem
>>>>>>>>>>>>>> but...
>>>>>>>>>>>
>>>>>>>>>>> Who told you that, Mike?
>>>>>>>>>>>
>>>>>>>>>>> Did you only recently install Avira AntiVir and had you been
>>>>>>>>>>> running
>>>>>>>>>>> without any anti-virus protection until then?
>>>>>>>>>>>
>>>>>>>>>>> Your HijackThis log suggestes that you used to have a Norton
>>>>>>>>>>> application
>>>>>>>>>>> installed which included Norton Ghost and Norton AntiVirus
>>>>>>>>>>> (e.g.,
>>>>>>>>>>> Norton
>>>>>>>>>>> System Works) and that you attempted to remove NAV, leaving
>>>>>>>>>>> Ghost
>>>>>>>>>>> in
>>>>>>>>>>> place.
>>>>>>>>>>> Unfortunately, some NAV leftovers remain on your computer and
>>>>>>>>>>> these
>>>>>>>>>>> may
>>>>>>>>>>> be
>>>>>>>>>>> the culprit here.
>>>>>>>>>>>
>>>>>>>>>>> Since you have Nero BackItUp installed, do you still need Ghost?
>>>>>>>>>>>
>>>>>>>>>>> How long has Spybot been installed and Tea Timer enabled? Do
>>>>>>>>>>> you
>>>>>>>>>>> understand what Tea Timer does and how it does it?
>>>>>>>>>>>
>>>>>>>>>>> When did you install IE7, before or after you installed the June
>>>>>>>>>>> 2009 updates?
>>>>>>>>>>>
>>>>>>>>>>> IE Tools | Internet Options | Content | AutoComplete | Settings
>>>>>>>>>>> |
>>>>>>>>>>> Use AutoComplete for: What options, if any, are checked/enabled
>>>>>>>>>>> here?
>>>>>>>>>>>
>>>>>>>>>>> IE Tools | Internet Options | Privacy | Sites: Are the sites
>>>>>>>>>>> giving
>>>>>>>>>>> you
>>>>>>>>>>> problems (e.g., Yahoo, eBay) listed in Managed Sites box with
>>>>>>>>>>> the
>>>>>>>>>>> "Always
>>>>>>>>>>> Allow" annotation?
>>>>>>>>>>>
>>>>>>>>>>> If you disable ZA and then enable the Windows Firewall, does the
>>>>>>>>>>> unwanted
>>>>>>>>>>> behavior persist?
>>>>>>>>>>> --
>>>>>>>>>>> ~Robear Dyer (PA Bear)
>>>>>>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Mike wrote:
>>>>>>>>>>>> Bit more of an update.
>>>>>>>>>>>>
>>>>>>>>>>>> I found Windows live safety scanner installed despite my not
>>>>>>>>>>>> having
>>>>>>>>>>>> done
>>>>>>>>>>>> so!
>>>>>>>>>>>> Removed it thinking it was the reason for this but alas no.
>>>>>>>>>>>> Also, installed Firefox but it has the exact same problem.
>>>>>>>>>>>> The cookie will stand once but X out of IE twice and its gone.
>>>>>>>>>>>> I just have no idea what is doing this?
>>>>>>>>>>>>
>>>>>>>>>>>> Suspect updates maybe?
>>>>>>>>>>>>
>>>>>>>>>>>> KB969897
>>>>>>>>>>>>
>>>>>>>>>>>> KB938127-v2 (no info found)
>>>>>>>>>>>>
>>>>>>>>>>>> KB968537
>>>>>>>>>>>> KB969898
>>>>>>>>>>>> KB970238
>>>>>>>>>>>> KB961501
>>>>>>>>>>>>
>>>>>>>>>>>> Be nice to get some help on this I see I am not alone
>>>>>>>>>>>>
>>>>>>>>>>>> "Mike" wrote:
>>>>>>>>>>>>> Update.
>>>>>>>>>>>>>
>>>>>>>>>>>>> User log on cookies will not stand.
>>>>>>>>>>>>>
>>>>>>>>>>>>> Have scanned system in safe mode and no infections found.
>>>>>>>>>>>>>
>>>>>>>>>>>>> Using msconfig stopped all services and start ups other than
>>>>>>>>>>>>> MS
>>>>>>>>>>>>> ones.
>>>>>>>>>>>>>
>>>>>>>>>>>>> Problem continued.
>>>>>>>>>>>>>
>>>>>>>>>>>>> The browser (IE7) will store the cookie initially, it can be
>>>>>>>>>>>>> seen
>>>>>>>>>>>>> in
>>>>>>>>>>>>> the
>>>>>>>>>>>>> 'files' tab and if double clicked
>>>>>>>>>>>>> you can read the information in the cookie.
>>>>>>>>>>>>>
>>>>>>>>>>>>> If you shut down IE and go back in the cookie seems ok and you
>>>>>>>>>>>>> are
>>>>>>>>>>>>> still
>>>>>>>>>>>>> logged in.
>>>>>>>>>>>>>
>>>>>>>>>>>>> However, do it a second time and the cookie does not work.
>>>>>>>>>>>>> If you check the 'file' tab the cookie still shows but when
>>>>>>>>>>>>> you
>>>>>>>>>>>>> double
>>>>>>>>>>>>> click on it
>>>>>>>>>>>>> you get file/path not found error
>>>>>>>>>>>>>
>>>>>>>>>>>>> IE is set to medium.
>>>>>>>>>>>>>
>>>>>>>>>>>>> "Mike" wrote:
>>>>>>>>>>>>>> HI, I was using IE 6 but was told to go to IE 7 to solve this
>>>>>>>>>>>>>> problem
>>>>>>>>>>>>>> but
>>>>>>>>>>>>>> it has not.
>>>>>>>>>>>>>> Towards the end of last week after a load of MS updates I
>>>>>>>>>>>>>> suddenly found
>>>>>>>>>>>>>> that I had to enter my log in details for all my sites like
>>>>>>>>>>>>>> Yahoo, ebay
>>>>>>>>>>>>>> and many forums.
>>>>>>>>>>>>>> Everytime I shut down IE I seemed to lose my log in cookies.