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Old 06-16-2009, 11:50 AM
Mark Pfeifer
Newsgroup Contributor
 
Posts: n/a
Re: Time Sync Issue (w32tm debug help)


"Mark Pfeifer" <cdr_pfeifer@newsgroup.nospam> wrote in message
news:47704868-C85B-4E99-9D75-0F04861A6F77@microsoft.com...[color=blue]
> Robinson -
>
> Thanks - I tried the steps below and the service started just fine.
> However, no luck on the UI. Tried several servers and all gave the same
> error message w/o anything in the event log.
>
> Next up? <g>
>
> Thanks for continuing with this,
> Mark
>
> ""Robinson Zhang [MSFT]"" <v-robzha@online.microsoft.com> wrote in message
> news:XZPLYw06JHA.6308@TK2MSFTNGHUB02.phx.gbl...[color=green]
>> Hello Mark,
>>
>> We suspect the issue is caused by following factors:
>>
>> 1.A specific software block it.
>> 2.System file corrupt.
>>
>> Given the situation, it is recommended to test the issue in Safe Mode.
>> Thank you for your cooperation.
>>
>> Windows Time service will not work under Safe Mode by default. To make
>> Windows Time work under Safe Mode, you need to create a registry entry
>> for
>> Safe Mode you are logged in to.
>>
>> 1.Start the computer in Safe Mode with network.
>> 2.Click Start, type CMD and press Enter.
>> 3.Please run the following commands one by one.
>>
>> REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\W32time"
>> /VE /T REG_SZ /F /D "Service"
>>
>> net start w32time
>>
>> 4.Then, Windows Time service will be started.
>>
>> Please test the issue by UI. Does it work?
>>
>> If the issue still persist, we will focus on the system file next time.
>>
>> Thanks.
>>
>> Best regards,
>>
>> Robinson Zhang
>> Microsoft Online Support
>>[/color]
>[/color]

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Old 06-16-2009, 11:50 AM