I don't understand. Is the problem fixed or not?

Mike wrote:
> HI
>
> I thought you might of solved it there!
>
> Disabled Zone Alarm and put Windows fire wall on.
> However, once I had 'x' out of IE three times all my log in cookies were
> being ignored.
>
> This is a horrible problem for sure.
>
> "Mike" wrote:
>
>> Hi
>>
>> Was on PC Q&A said IE6 was the problem.
>> Its OK I quite like IE7
>>
>> OK re Norton, no Ghost is my main back up and this is why you see the
>> Norton stuff.
>> I don't use the Nero thing at all.
>>
>> Been running Avira for some time now, AVG prior to that.
>>
>> The problem occured when I was usinging IE6.
>> I installed IE7 after the June updates.
>>
>> I have used spybot and its tea timer for many years now.
>>
>> Auto Complete, forms is the only unchecked box.
>>
>> Yes I have put some of the sites into always allow.
>>
>> I'll try the Zone alarm test and report back shortly.
>>
>> Thanks
>>
>>
>>
>>
>> "PA Bear [MS MVP]" wrote:
>>
>>>>>> HI, I was using IE 6 but was told to go to IE 7 to solve this problem
>>>>>> but...
>>>
>>> Who told you that, Mike?
>>>
>>> Did you only recently install Avira AntiVir and had you been running
>>> without any anti-virus protection until then?
>>>
>>> Your HijackThis log suggestes that you used to have a Norton application
>>> installed which included Norton Ghost and Norton AntiVirus (e.g., Norton
>>> System Works) and that you attempted to remove NAV, leaving Ghost in
>>> place. Unfortunately, some NAV leftovers remain on your computer and
>>> these may be the culprit here.
>>>
>>> Since you have Nero BackItUp installed, do you still need Ghost?
>>>
>>> How long has Spybot been installed and Tea Timer enabled? Do you
>>> understand what Tea Timer does and how it does it?
>>>
>>> When did you install IE7, before or after you installed the June 2009
>>> updates?
>>>
>>> IE Tools | Internet Options | Content | AutoComplete | Settings | Use
>>> AutoComplete for: What options, if any, are checked/enabled here?
>>>
>>> IE Tools | Internet Options | Privacy | Sites: Are the sites giving you
>>> problems (e.g., Yahoo, eBay) listed in Managed Sites box with the
>>> "Always
>>> Allow" annotation?
>>>
>>> If you disable ZA and then enable the Windows Firewall, does the
>>> unwanted
>>> behavior persist?
>>> --
>>> ~Robear Dyer (PA Bear)
>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>
>>>
>>> Mike wrote:
>>>> Bit more of an update.
>>>>
>>>> I found Windows live safety scanner installed despite my not having
>>>> done
>>>> so!
>>>> Removed it thinking it was the reason for this but alas no.
>>>> Also, installed Firefox but it has the exact same problem.
>>>> The cookie will stand once but X out of IE twice and its gone.
>>>> I just have no idea what is doing this?
>>>>
>>>> Suspect updates maybe?
>>>>
>>>> KB969897
>>>>
>>>> KB938127-v2 (no info found)
>>>>
>>>> KB968537
>>>> KB969898
>>>> KB970238
>>>> KB961501
>>>>
>>>> Be nice to get some help on this I see I am not alone
>>>>
>>>> "Mike" wrote:
>>>>> Update.
>>>>>
>>>>> User log on cookies will not stand.
>>>>>
>>>>> Have scanned system in safe mode and no infections found.
>>>>>
>>>>> Using msconfig stopped all services and start ups other than MS ones.
>>>>>
>>>>> Problem continued.
>>>>>
>>>>> The browser (IE7) will store the cookie initially, it can be seen in
>>>>> the
>>>>> 'files' tab and if double clicked
>>>>> you can read the information in the cookie.
>>>>>
>>>>> If you shut down IE and go back in the cookie seems ok and you are
>>>>> still
>>>>> logged in.
>>>>>
>>>>> However, do it a second time and the cookie does not work.
>>>>> If you check the 'file' tab the cookie still shows but when you double
>>>>> click on it
>>>>> you get file/path not found error
>>>>>
>>>>> IE is set to medium.
>>>>>
>>>>> "Mike" wrote:
>>>>>> HI, I was using IE 6 but was told to go to IE 7 to solve this problem
>>>>>> but
>>>>>> it has not.
>>>>>> Towards the end of last week after a load of MS updates I suddenly
>>>>>> found that I had to enter my log in details for all my sites like
>>>>>> Yahoo, ebay and many forums.
>>>>>> Everytime I shut down IE I seemed to lose my log in cookies.
>>>>>>
>>>>>> Using IE7 I have checked to always allow session cookies, set the
>>>>>> security
>>>>>> to medium.
>>>>>> Cleared out all the caches, re built the cookies.
>>>>>> Made sure CC cleaner does not remove them.
>>>>>>
>>>>>> But nothing works, cookies won't stand.
>>>>>> They seem to be stored but when you click on them you get the error
>>>>>> that they are not found!
>>>>>>
>>>>>> This is a real big pain.
>>>>>>
>>>>>> Here is a Hijack log in case anything there may help.
>>>>>> Please help this is driving me mad LOL
>>>>>>
>>>>>> Logfile of Trend Micro HijackThis v2.0.2
>>>>>> Scan saved at 23:45:43, on 13/06/2009
>>>>>> Platform: Windows XP SP3 (WinNT 5.01.2600)
>>>>>> MSIE: Internet Explorer v7.00 (7.00.6000.16850)
>>>>>> Boot mode: Normal
>>>>>>
>>>>>> Running processes:
>>> <SNIP>
>>>>>> E:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
>>>>>> E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
>>> <SNIP>
>>>>>> E:\Program Files\Avira\AntiVir Desktop\avguard.exe
>>> <SNIP>
>>>>>> E:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
>>>>>> E:\Program Files\Norton Ghost\Agent\VProSvc.exe
>>> <SNIP>
>>>>>> E:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
>>>>>> E:\WINDOWS\system32\ZoneLabs\vsmon.exe
>>>>>> E:\WINDOWS\Explorer.EXE
>>>>>> E:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
>>> <SNIP>
>>>>>> E:\WINDOWS\system32\RUNDLL32.EXE
>>>>>> E:\Program Files\Norton Ghost\Agent\GhostTray.exe
>>> <SNIP>
>>>>>> E:\Program Files\Common Files\Symantec Shared\ccApp.exe
>>> <SNIP>
>>>>>> E:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
>>>
>>> <SNIP>
>>>>>> O2 - BHO: WormRadar.com IESiteBlocker.NavFilter -
>>>>>> {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
>>> <SNIP>
>>>>>> O2 - BHO: Google Gears Helper -
>>>>>> {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53}
>>>>>> - E:\Program Files\Google\Google Gears\Internet
>>>>>> Explorer\0.5.21.0\gears.dll
>>> <SNIP>
>>>>>> O4 - HKLM\..\Run: [Zone Labs Client] E:\Program Files\Zone
>>>>>> Labs\ZoneAlarm\zlclient.exe
>>> <SNIP>
>>>>>> O4 - HKLM\..\Run: [Norton Ghost 10.0] E:\Program Files\Norton
>>>>>> Ghost\Agent\GhostTray.exe
>>> <SNIP>
>>>>>> O4 - HKLM\..\Run: [ccApp] E:\Program Files\Common Files\Symantec
>>>>>> Shared\ccApp.exe
>>> <SNIP>
>>>>>> O4 - HKLM\..\Run: [avgnt] "E:\Program Files\Avira\AntiVir
>>>>>> Desktop\avgnt.exe" /min
>>> <SNIP>
>>>>>> O4 - HKCU\..\Run: [SpybotSD TeaTimer] E:\Program Files\Spybot -
>>>>>> Search
>>>>>> & Destroy\TeaTimer.exe
>>> <SNIP>
>>>>>> O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) -
>>>>>> Avira GmbH - E:\Program Files\Avira\AntiVir Desktop\sched.exe
>>>>>> O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH -
>>>>>> E:\Program Files\Avira\AntiVir Desktop\avguard.exe
>>> <SNIP>
>>>>>> O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec
>>>>>> Corporation -
>>>>>> E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
>>>>>> O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec
>>>>>> Corporation - E:\Program Files\Common Files\Symantec
>>>>>> Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager
>>>>>> (ccSetMgr) - Symantec Corporation - E:\Program Files\Common
>>>>>> Files\Symantec Shared\ccSetMgr.exe <SNIP> O23 - Service: Norton Ghost
>>>>>> - Symantec Corporation - E:\Program Files\Norton
>>>>>> Ghost\Agent\VProSvc.exe
>>> <SNIP>
>>>>>> O23 - Service: Symantec Core LC - Symantec Corporation - E:\Program
>>>>>> Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
>>>>>> O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC -
>>>>>> E:\WINDOWS\system32\ZoneLabs\vsmon.exe