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Old 06-12-2009, 12:10 PM
Mark Pfeifer
Newsgroup Contributor
 
Posts: n/a
Re: Time Sync Issue (w32tm debug help)

Robinson -

Thanks - I tried the steps below and the service started just fine.
However, no luck on the UI. Tried several servers and all gave the same
error message w/o anything in the event log.

Next up? <g>

Thanks for continuing with this,
Mark

""Robinson Zhang [MSFT]"" <v-robzha@online.microsoft.com> wrote in message
news:XZPLYw06JHA.6308@TK2MSFTNGHUB02.phx.gbl...[color=blue]
> Hello Mark,
>
> We suspect the issue is caused by following factors:
>
> 1.A specific software block it.
> 2.System file corrupt.
>
> Given the situation, it is recommended to test the issue in Safe Mode.
> Thank you for your cooperation.
>
> Windows Time service will not work under Safe Mode by default. To make
> Windows Time work under Safe Mode, you need to create a registry entry for
> Safe Mode you are logged in to.
>
> 1.Start the computer in Safe Mode with network.
> 2.Click Start, type CMD and press Enter.
> 3.Please run the following commands one by one.
>
> REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\W32time"
> /VE /T REG_SZ /F /D "Service"
>
> net start w32time
>
> 4.Then, Windows Time service will be started.
>
> Please test the issue by UI. Does it work?
>
> If the issue still persist, we will focus on the system file next time.
>
> Thanks.
>
> Best regards,
>
> Robinson Zhang
> Microsoft Online Support
>[/color]

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Old 06-12-2009, 12:10 PM