Chris,

I will try the suggestions tonight. I have uninstalled and reinstalled
Office 2003 multiple times with no change. The crash still occurs. I
worked through it with the outlook-exchangeclient partner newsgroup to no
avail.

I'll post back after I try the suggestions.

Phil F


"Chris H." <winxpnews********.com> wrote in message
news:ugJ4PbzAFHA.1188@tk2msftngp13.phx.gbl...
> The Event 1001 generally occurs when there's an entry in the
> %SystemRoot%\SYSVOL\Domain\Policies Group Policy directory structure is
> missing or is incorrect and the replication service is trying to replicate
> the directory but can't find it.
>
> To fix the problem, you can restore, or you can recreate the folder
> structure.
> NOTE: The files and folders in the <Machine> and <User> folders are
> re-created when you make a change to the policy file using the the Group
> Policy snap-in.
> To find the Globally Unique Identifier (GUID), use either of the
> following:
> Use Active Directory User and Computers:
> 1. Start the Active Directory User and Computers snap-in.
> 2. Check Advanced Features on the View menu.
> 3. Press the + next to the System folder.
> 4. Press the + next to the Policies folder.
> 5. The {GUID}s are listed as folders.
> Use Ldp.exe:
> 01. Start Ldp.exe from the Support\Reskit\Netmgmt\Dstool on the retail
> Windows 2000 Server CD-ROM.
> 02. Press Connect on the Connection menu.
> 03. Enter the Server name.
> 04. Verifythat the port is set to 389.
> 05. Clear the Connectionless box.
> 06. Press OK to display server data in the right hand pane.
> 07. Press Bind on the Connection menu.
> 08. Enter the UserName, password, and DNSDomainName. You may have to mouse
> click to select the Domain check box.
> 09. Press OK to receive Authenticated as dn:'<User>' in the right hand
> pane.
> 10. Press Tree on the View menu.
> 11. Enter dc=<DomainName>,dc=<DomainName> in the Base DN box.
> 12. Press the + next to the System folder.
> 13. Press the + next to the Policies folder.
> 14. There should be a container with a {GUID} for every GPO in the
> directory.
>
> Event 1000 information is in this Knowledge Base article:
> http://support.microsoft.com/?kbid=312164 It also looks as if this may be
> related to the Offline Address Book download as outlined in this Knowledge
> Base article (in particular sections Q13/A13 and Q14/A14):
> http://support.microsoft.com/default...b;en-us;841273 .
>
> Now, that said, have you tried to do a Repair install on Office and
> Outlook 2003 by going into Control Panel/Add or Remove Programs, locating
> the program listing, then using the Change button? As I said before, I'm
> no Outlook/Exchange expert, and will continue to pursue this issue,
> howver, the Outlook MVPs would be more adept at assisting you with the
> addition of the error messages you've posted. Let me know what happens.
> --
> Chris H.
> Microsoft Windows MVP/Tablet PC
> Tablet Creations - http://nicecreations.us/
> Associate Expert
> Expert Zone - www.microsoft.com/windowsxp/expertzone
>
>
>
> "Phil F" <PF@DrPhilipFleming.com> wrote in message
> news:%23lW6IMzAFHA.2112@TK2MSFTNGP14.phx.gbl...
>> Chris,
>>
>> Attached are the two entries (1 informational and 1 error) in the event
>> log that are consistently reproduced in the Application section of the
>> Event Viewer when the crash occurs. I hope this helps.
>>
>> Phil F
>
>