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Old 01-25-2005, 04:16 PM
Chris H.
Tablet PC Guest
 
Posts: n/a
Re: Outlook 2003 Crashes When Using a Form on a Motion 1400

The Event 1001 generally occurs when there's an entry in the
%SystemRoot%\SYSVOL\Domain\Policies Group Policy directory structure is
missing or is incorrect and the replication service is trying to replicate
the directory but can't find it.

To fix the problem, you can restore, or you can recreate the folder
structure.
NOTE: The files and folders in the <Machine> and <User> folders are
re-created when you make a change to the policy file using the the Group
Policy snap-in.
To find the Globally Unique Identifier (GUID), use either of the following:
Use Active Directory User and Computers:
1. Start the Active Directory User and Computers snap-in.
2. Check Advanced Features on the View menu.
3. Press the + next to the System folder.
4. Press the + next to the Policies folder.
5. The {GUID}s are listed as folders.
Use Ldp.exe:
01. Start Ldp.exe from the Support\Reskit\Netmgmt\Dstool on the retail
Windows 2000 Server CD-ROM.
02. Press Connect on the Connection menu.
03. Enter the Server name.
04. Verifythat the port is set to 389.
05. Clear the Connectionless box.
06. Press OK to display server data in the right hand pane.
07. Press Bind on the Connection menu.
08. Enter the UserName, password, and DNSDomainName. You may have to mouse
click to select the Domain check box.
09. Press OK to receive Authenticated as dn:'<User>' in the right hand pane.
10. Press Tree on the View menu.
11. Enter dc=<DomainName>,dc=<DomainName> in the Base DN box.
12. Press the + next to the System folder.
13. Press the + next to the Policies folder.
14. There should be a container with a {GUID} for every GPO in the
directory.

Event 1000 information is in this Knowledge Base article:
http://support.microsoft.com/?kbid=312164 It also looks as if this may be
related to the Offline Address Book download as outlined in this Knowledge
Base article (in particular sections Q13/A13 and Q14/A14):
http://support.microsoft.com/default...b;en-us;841273 .

Now, that said, have you tried to do a Repair install on Office and Outlook
2003 by going into Control Panel/Add or Remove Programs, locating the
program listing, then using the Change button? As I said before, I'm no
Outlook/Exchange expert, and will continue to pursue this issue, howver, the
Outlook MVPs would be more adept at assisting you with the addition of the
error messages you've posted. Let me know what happens.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone



"Phil F" <PF@DrPhilipFleming.com> wrote in message
news:%23lW6IMzAFHA.2112@TK2MSFTNGP14.phx.gbl...
> Chris,
>
> Attached are the two entries (1 informational and 1 error) in the event
> log that are consistently reproduced in the Application section of the
> Event Viewer when the crash occurs. I hope this helps.
>
> Phil F



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Old 01-25-2005, 04:16 PM
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