Image Backup, smart cookie for having installed
the backup software.

I would suggest however to create a new image
backup prior to installing any updates or new software.

That means at least once a month prior to "Patch Tuesday"

--
JS
http://www.pagestart.com



"Mark D. Stotzer" <marks@mvps.org> wrote in message
news:u0mssj94JHA.1416@TK2MSFTNGP04.phx.gbl...
> First, what started all my trouble was troubleshooting why my Office 2003
> autoupdate would not work. Since it would not do security updates to my
> legit copy of Office, Microsft helped me. I trying to following the list
> of things to kill in the Registry I mistyped someothing and shot myself in
> the foot. Yes MY BAD.
> So then-the solution ended up being:
> I gave up and restored a backup image I forgot I had made in mid March
> that still allowed full use of my HP 5510 all in one device.
> I then redid the manual removal of all copies of Office, reinstalled did
> all the Office autoupdates and I'm a happy camper.
> Thanks to all who offered their help.
> NOTHING downloaded from HPs website helped-some of it actually Fed up my
> system.
> Buyer beware HP tech syupport claims simply updating the 5510 drivers etc.
> can kill some of the functionality of your 5510!
> Just like me you end up with an all in one printer and copier only!
> If your 5500 series device works leave it alone.
> I wasn't ready to buy another all in one of yet mores types HP of printer
> cartridges anyway!
> -MDS
>
>
> "Mark D. Stotzer" <marks@mvps.org> wrote in message
> news:uNYSrR%233JHA.1528@TK2MSFTNGP05.phx.gbl...
>> In attempting to reinstall software for my faithful HP 5510 Officejet all
>> in one device from original CD and keep getting error:
>> "A more recent version is already installed...(but it does not say of
>> what!)"
>> Even tried latest versions of same from HP.com-same result.
>> This started because I simply went to the HP website, downloaded the
>> latest drivers, installed them like normal folks do and now can't get
>> back to my original setup which was wroking fine earlier that day.
>> HP was no help in three chat and one phone session. Each of the level1
>> chatsupport folks had an idea of what was the problem: XP or Office SP3
>> or IE7; etc. Their level 2 support consisted of trying to sell me a
>> replacement printer.
>> The facts:
>> I have XP with SP3, Office 2003 with SP3 and all online updates to both.
>> I can print and manually copy but not scan or FAX with my 5510 because I
>> need to reinstall the HP Director and Image Zone software.
>> I tried their removal toll to level 4-no help.
>> Just want to try a clean reinstall......even if I need to dig through the
>> registry, etc.
>> Thanks is advance....
>> -mds
>>
>>
>
>