Also, on the machine that is working the DLL is version 18000 and mine is
18005.

Thanks
Mark

""Robinson Zhang [MSFT]"" <v-robzha@online.microsoft.com> wrote in message
news:jaYY9tC4JHA.5720@TK2MSFTNGHUB02.phx.gbl...[color=blue]
> Hello Mark,
>
> Thank you for posting.
>
> From your post, my understanding on this issue is: Windows Vista SP2
> cannot
> sync the time via the w32tm service, and you can do a stripchart command
> against time.windows.com. If I'm off base, please feel free to let me
> know.
>
> Before moving on, could you please let me know if the computer is in a
> domain? Do you have other Windows Vista computers have same problem?
> Thanks.
>
> Mostly, the following factors can cause w32tm service issue:
>
> 1. Third party time synchronization product was installed on the computer.
> 2. Security software block network Ports.
> 3. Incorrect w32tm service settings.
> 4. Corrupted system file.
> 5. Group Policy.
>
> Given the current situation, I have following suggestions:
>
> Suggestion 1: Register dll file and reset SNTP.
> ============
> Please run the following command in a elevate privileges cmd window.
>
> net stop w32time
> w32tm /unregister
> w32tm /register
> regsvr32 c:\windows\system32\w32time.dll
> net time /setsntp:time.windows.com,0x1
> net start w32time
>
> Then, please test the issue again. If the issue still persists, please
> take
> the following suggestions.
>
> Suggestion 2: Reset Windows Time Service related group policy
> ============
> 1. Click Start, click Run, type gpedit.msc , and then click OK.
> 2. In the Group Policy Object Editor MMC snap-in, expand Computer
> Configuration, expand Administrative Templates, expand System, and then
> click Windows Time Service.
> 3. In the right pane, right-click Global Configuration Settings, and then
> click Properties.
> 4. In the Global Configuration Settings Properties dialog box, click Not
> Configured, and then click OK.
> 5. Expand Windows Time Service, click Time Providers, and then set all
> the
> objects in this node to Not Configured. To do this, follow these steps: a.
> In the right pane, double-click Enable Windows NTP Client, click Not
> Configured, and then click OK.
> b. In the right pane, double-click Configure Windows NTP Client, click
> Not
> Configured, and then click OK.
> c. In the right pane, double-click Enable Windows NTP Server, click Not
> Configured, and then click OK.
>
> Suggestion 3: Take a Clean Boot
> ============
> 1. Click Start, type "MSCONFIG" (without the quotations) in the Search Bar
> and Press "Enter" to start the System Configuration Utility.
> 2. Click the "Services" tab, check the "Hide All Microsoft Services" box
> and click "Disable All" (if it is not gray).
> 3. Click the "Startup" tab, click "Disable All" and click "OK".
> 4. Restart the computer and test the issue.
>
> Please monitor the system in the Clean Boot environment. If the problem
> does not occur, it indicates that the problem is related to one
> application
> or service we have disabled. You may use the MSCONFIG tool again to
> re-enable the disabled item one by one to find out the culprit.
>
> Does it work? I am looking forward to your reply.
>
> Thanks.
>
> Best regards,
>
> Robinson Zhang
> Microsoft Online Support
>[/color]