If you want to uninstall, try this:

If the installation uses Windows Installer, use the Windows Installer
Cleanup Utility http://support.microsoft.com/kb/290301 to remove the
offending software.

--
Randem Systems
Your Installation Specialist
The Top Inno Setup Script Generator
http://www.randem.com/innoscript.html
Disk Read Error Press Ctl+Alt+Del to Restart
http://www.randem.com/discus/message...tml?1236319938



"Mark D. Stotzer" <marks@mvps.org> wrote in message
news:uNYSrR%233JHA.1528@TK2MSFTNGP05.phx.gbl...
> In attempting to reinstall software for my faithful HP 5510 Officejet all
> in one device from original CD and keep getting error:
> "A more recent version is already installed...(but it does not say of
> what!)"
> Even tried latest versions of same from HP.com-same result.
> This started because I simply went to the HP website, downloaded the
> latest drivers, installed them like normal folks do and now can't get back
> to my original setup which was wroking fine earlier that day.
> HP was no help in three chat and one phone session. Each of the level1
> chatsupport folks had an idea of what was the problem: XP or Office SP3 or
> IE7; etc. Their level 2 support consisted of trying to sell me a
> replacement printer.
> The facts:
> I have XP with SP3, Office 2003 with SP3 and all online updates to both.
> I can print and manually copy but not scan or FAX with my 5510 because I
> need to reinstall the HP Director and Image Zone software.
> I tried their removal toll to level 4-no help.
> Just want to try a clean reinstall......even if I need to dig through the
> registry, etc.
> Thanks is advance....
> -mds
>
>