| Re: SERIOUS PROBLEMS WITH NEC VERSA LITEPAD! Moron...
I should have spell checked everything...
binarg wrote:
> I think that your main isse is that you are not skilled with computers
> at all...
>
> I am not saying those problems are not real for you but it is more like
> something is wrong (badly) with your NEC/XP, maybe wrong installation of
> drivers etc.
>
> If you received Sysytem Restore CD try to re-install complete OS; if you
> have isse with that then ask somebody arround to do that...
>
> Isses which you're describing are not typical at all for normal
> behaviour of computer software, even if it's comming from Microsoft :-))))
>
> Just advice...
>
> Daniel wrote:
>
>> Hi there!
>> I'm VERY UNHAPPY with my TABLET-PC!!!(Read below, to see why...I do
>> apologize for the length of the email...)
>>
>> If anyone has had similar problems with the NEC VERSA LitePad, or any
>> other Tablet-PC, running Windows XP Tablet Edition, SP2, then I would
>> really appreciate your advice on how to solve these problems or on how
>> to improve performance!
>> Best regards,
>> Daniel Aspegren
>> ------------------
>> PARTS OF EMAIL TO MICROSOFT/NEC:
>>
>>
>> Some of the problems that I experience, may not be Microsofts fault,
>> but others surely are.. (Don't worry- I'll CC this email to NEC, as
>> well and add the points that regard the low quality of their
>> product....)
>>
>> I am using a NEC VERSA LitePad,
>>
>> ( I just had some very aggrevating last 10minutes, trying to
>> complete the last sentence, but the screen freezes up and various
>> windows pop up, if I use the Caps Lock-button; a new problem,that I
>> haven't even noticed before... VERY IRRITATING STUFF!!!! )
>>
>> a tablet-pc, with a 933 Mhz Intel Pentium3 with 256 MB RAM and a 20GB
>> hard-drive. (quite old technology- I agree...However, I've owned
>> computers in the early ninetys, such as the Apple Powerbook 100, which
>> I used for quite advanced stuff at the time, such as connecting to the
>> net via Nokia 2110 cell-phone and pc-card-modem, later also various
>> palm-tops, such as: Apple Newton, Psion 3 + 3C, Ericsson MC12 and
>> Palm Tungsten T, but those computers and palm-tops all had one thing
>> in common; they could all handle simple word-processing, not
>> surprisingly! However; my (fairly) modern tablet-pc cannot handle
>> word-processing !!! Some of it is due to the low-quality key-board
>> and mouse, but my main problems might well be caused by various bugs
>> in the OS...)
>> I do realise that this is a very CHEAP product, costing only slightly
>> more than 1000 USD (which is indeed small change, in the country where
>> I now live..), but one would still expect it to have the basic
>> capabilities of a COMPUTER !!! (Such as word-processing!)
>>
>> So, here comes the COMPLAINTS:
>>
>> * Every 5 minutes or so, the pointer jumps all over the screen;
>> normally ending up in the lower right corner of the screen, where it
>> double-clicks, on its own initiative, then starting the "Time and date
>> properties"-window. Sometimes as many as 10 windows will start,
>> before I can do anything about it. This now, obviously, chokes the
>> processor completely and sometimes so badly that the computer
>> crashes.This has happened many times, since I bought the computer, 3
>> months ago. It will happen, both when only using the stylus and also
>> when the mouse is connected via USB..
>>
>> * Using the handwriting- or speech- functions willl instantly choke
>> the processor (I always run the computer with the Windows Task
>> Manager open, since it crashes so often and also to sometimes let me
>> avoid crashing the system, by shutting down applications.. (Now, for
>> example, I never play MP3's on it, since that alone will crash/choke
>> the processor...So- now I only use my old MMX Pentium (266 MHz), for
>> this task, since it never crashes while playing MP3's...)
>>
>> * Starting up the computer, after having kept it in "Stand-by mode",
>> will often cause it to crash completely.If it doesn't, then it will
>> be so slow to start up, that I could easily have had time to start it
>> up 2-3 times, after a complete shut-down. This makes the Stand-by
>> function useless..
>>
>> * A bunch of other complaints, which may or may not have to do with
>> XP Tablet Edition,, so I will not trouble you with all of that
>> information....However- I just noticed that the computer can't handle
>> having the "Caps Lock"-button pressed and then released, as this
>> will make various windows pop up.. Also - various signals from this
>> sub-standard key-board will not reach the processor. (For example,
>> the space-bar will normally not produce a space, when pressed, but
>> other keys will "get stuck" and produce 2-4 letters instead of one and
>> sometimes the space-bar will do the same.....).
>> The sub-standard mouse will often make the application-window flash up
>> and down on the screen, as if I was fiddling with the scrolling-wheel.
>> The sub-standard external CD-ROM, will only work with some CD's. It
>> cannot read some of my CD's, even if it is a commercially manufactured
>> music-CD. (This doesn't matter much, though- since the Windows Media
>> Player will generally crash or slow down my system anyway, to an
>> unacceptable extent....) I now play these CD's on my +5 years old
>> PentiumMMX...
>>
>> SO- What have I done to DESERVE this ???
>> Well; except the obvious (buying your product:), I am using my
>> computers with various software that I have downloaded. (Some SW,
>> as for example SW for calculating decompression in
>> technical-diving/CCR-diving, are not commercially available, to the
>> same quality as the free-ware (see "V-planner").
>> HOWEVER- I've had these problems, since taking the product out of the
>> wrapping, so there can't be much of a connection, between the newly
>> installed SW and the problems.
>>
>> AND- What have I done, NOT to DESERVE this ???
>> I have installed Service Pack 2 and I also use Computer Associates EZ
>> Trust Antivirus software, keeping it updated on a weekly basis. I
>> also run Yahoo! Toolbar, running their Anti Spy-ware and pop-up
>> blocker (so now, the only pop-ups that I have to worry about and
>> suffer from, are the ones that WINDOWS XP Tablet Edition, creates for
>> me, every 5 minutes or so...
>>
>>
>> FINALLY- What can YOU do for ME ???
>>
>> I would hope (but certainly not expect:) that a responsible company
>> (are you one??) would have realised, at least some of, these faults,
>> before I did and, hence, have come out with some updates/patches,
>> dealing with your problems and faults....
>> HAVE YOU ??? IF you have, then I would indeed appreciate information
>> about the same.
>> OR- What else can you do for me??? Refund me my money ? Let me test
>> out a better, updated product for you? Or just replace the product
>> that I have, hoping that these problems are just a stroke of "bad
>> luck" ?
>>
>> WHY should You EVEN CARE???
>> Because I, along with most people that will read this email/article,
>> am the MARKET.
>> We pay you, who read this, your salary, through buying your products.
>> You will not go out of business- neither tomorrow, nor next year....
>> BUT- you might loose out on an exciting segment of the market (The
>> more adventurous part of the market, that have bought and will again
>> buy, more unusual products, such as Tablet-PC's and Palm-tops).
>> This segment will, more than most, influence and guide the other, less
>> interested, segments of the market.
>>
>> WHAT can I DO to help YOU ???
>> I have included the information below, to help you answer my criticism
>> or to help you improve your product. I will also publish this email
>> (and maybe your response..) in a suitable discussion -forum, asking
>> for info on how to make your product (XP Tablet Ed.)useable.
>> I will also supply you with further info, to the best of my knowledge
>> and availability. So if you do have further questions (as I hope
>> you DO!), please email me back!
>> In the meantime, I hope that the spreading of this information, might
>> prevent other consumers of making uninformed decisions, such as buying
>> this type of Tablet-PC, before any improvements are made...
>> I would think that your software would be a lot better already, if all
>> of your customers were as difficult as I am...
>>
>> SO- What do I LIKE with this product???
>> The weight is only 1 kg/2,2 lb and it doesn't take up much more space
>> than a regular frisbee...
>> Maybe the designer realised, at an early stage, that many customers
>> in the future will indeed treat their product as a regular frisbee and
>> throw it far, far away ;-)
>>
>> Best, but dissatisfied, regards,
>> Daniel Aspegren
>> Cayman Islands, BWI
>>
>>
>>
>> OS Name Microsoft Windows XP Professional
>> Version 5.1.2600 Service Pack 2 Build 2600
>> OS Manufacturer Microsoft Corporation
>> System Name DANIEL
>> System Manufacturer NEC
>> System Model VL-PAD-933
>> System Type X86-based PC
>> Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~398 Mhz
>> BIOS Version/Date NEC NOTE BIOS Version /355A0302, 1/30/2003
>> SMBIOS Version 2.3
>> Windows Directory C:\WINDOWS
>> System Directory C:\WINDOWS\system32
>> Boot Device \Device\HarddiskVolume1
>> Locale United States
>> Hardware Abstraction Layer Version = "5.1.2600.2180
>> (xpsp_sp2_rtm.040803-2158)"
>> User Name DANIEL\Administrator
>> Time Zone Eastern Standard Time
>> Total Physical Memory 256.50 MB
>> Available Physical Memory 33.02 MB
>> Total Virtual Memory 2.00 GB
>> Available Virtual Memory 1.96 GB
>> Page File Space 582.79 MB
>> Page File C:\pagefile.sys
>>
>> |