"Daniel" <Daniel@discussions.microsoft.com> wrote in message
news:2F436DD6-9BE9-4578-A843-7091FD624688@microsoft.com...
> Hi there!
> I'm VERY UNHAPPY with my TABLET-PC!!!(Read below, to see why...I do
> apologize for the length of the email...)
>
> If anyone has had similar problems with the NEC VERSA LitePad, or any
> other
> Tablet-PC, running Windows XP Tablet Edition, SP2, then I would really
> appreciate your advice on how to solve these problems or on how to improve
> performance!
> Best regards,
> Daniel Aspegren
> ------------------
> PARTS OF EMAIL TO MICROSOFT/NEC:
>
>
> Some of the problems that I experience, may not be Microsofts fault, but
> others surely are.. (Don't worry- I'll CC this email to NEC, as well and
> add the points that regard the low quality of their product....)
>
> I am using a NEC VERSA LitePad,
>
> ( I just had some very aggrevating last 10minutes, trying to complete the
> last sentence, but the screen freezes up and various windows pop up, if I
> use
> the Caps Lock-button; a new problem,that I haven't even noticed before...
> VERY IRRITATING STUFF!!!! )
>
> a tablet-pc, with a 933 Mhz Intel Pentium3 with 256 MB RAM and a 20GB
> hard-drive. (quite old technology- I agree...However, I've owned computers
> in
> the early ninetys, such as the Apple Powerbook 100, which I used for quite
> advanced stuff at the time, such as connecting to the net via Nokia 2110
> cell-phone and pc-card-modem, later also various palm-tops, such as: Apple
> Newton, Psion 3 + 3C, Ericsson MC12 and Palm Tungsten T, but those
> computers
> and palm-tops all had one thing in common; they could all handle simple
> word-processing, not surprisingly! However; my (fairly) modern tablet-pc
> cannot handle word-processing !!! Some of it is due to the low-quality
> key-board and mouse, but my main problems might well be caused by various
> bugs in the OS...)
> I do realise that this is a very CHEAP product, costing only slightly
> more
> than 1000 USD (which is indeed small change, in the country where I now
> live..), but one would still expect it to have the basic capabilities of a
> COMPUTER !!! (Such as word-processing!)
>
> So, here comes the COMPLAINTS:
>
> * Every 5 minutes or so, the pointer jumps all over the screen; normally
> ending up in the lower right corner of the screen, where it
> double-clicks,
> on its own initiative, then starting the "Time and date
> properties"-window.
> Sometimes as many as 10 windows will start, before I can do anything about
> it. This now, obviously, chokes the processor completely and sometimes so
> badly that the computer crashes.This has happened many times, since I
> bought
> the computer, 3 months ago. It will happen, both when only using the
> stylus
> and also when the mouse is connected via USB..
>
> * Using the handwriting- or speech- functions willl instantly choke the
> processor (I always run the computer with the Windows Task Manager open,
> since it crashes so often and also to sometimes let me avoid crashing the
> system, by shutting down applications.. (Now, for example, I never play
> MP3's
> on it, since that alone will crash/choke the processor...So- now I only
> use
> my old MMX Pentium (266 MHz), for this task, since it never crashes while
> playing MP3's...)
>
> * Starting up the computer, after having kept it in "Stand-by mode", will
> often cause it to crash completely.If it doesn't, then it will be so slow
> to
> start up, that I could easily have had time to start it up 2-3 times,
> after a
> complete shut-down. This makes the Stand-by function useless..
>
> * A bunch of other complaints, which may or may not have to do with XP
> Tablet Edition,, so I will not trouble you with all of that
> information....However- I just noticed that the computer can't handle
> having
> the "Caps Lock"-button pressed and then released, as this will make
> various windows pop up.. Also - various signals from this sub-standard
> key-board will not reach the processor. (For example, the space-bar will
> normally not produce a space, when pressed, but other keys will "get
> stuck"
> and produce 2-4 letters instead of one and sometimes the space-bar will do
> the same.....).
> The sub-standard mouse will often make the application-window flash up and
> down on the screen, as if I was fiddling with the scrolling-wheel. The
> sub-standard external CD-ROM, will only work with some CD's. It cannot
> read
> some of my CD's, even if it is a commercially manufactured music-CD. (This
> doesn't matter much, though- since the Windows Media Player will
> generally
> crash or slow down my system anyway, to an unacceptable extent....) I now
> play these CD's on my +5 years old PentiumMMX...
>
> SO- What have I done to DESERVE this ???
> Well; except the obvious (buying your product:), I am using my computers
> with various software that I have downloaded. (Some SW, as for example
> SW
> for calculating decompression in technical-diving/CCR-diving, are not
> commercially available, to the same quality as the free-ware (see
> "V-planner").
> HOWEVER- I've had these problems, since taking the product out of the
> wrapping, so there can't be much of a connection, between the newly
> installed SW and the problems.
>
> AND- What have I done, NOT to DESERVE this ???
> I have installed Service Pack 2 and I also use Computer Associates EZ
> Trust
> Antivirus software, keeping it updated on a weekly basis. I also run
> Yahoo!
> Toolbar, running their Anti Spy-ware and pop-up blocker (so now, the
> only
> pop-ups that I have to worry about and suffer from, are the ones that
> WINDOWS XP Tablet Edition, creates for me, every 5 minutes or so...
>
>
> FINALLY- What can YOU do for ME ???
>
> I would hope (but certainly not expect:) that a responsible company (are
> you
> one??) would have realised, at least some of, these faults, before I did
> and,
> hence, have come out with some updates/patches, dealing with your problems
> and faults....
> HAVE YOU ??? IF you have, then I would indeed appreciate information about
> the same.
> OR- What else can you do for me??? Refund me my money ? Let me test out a
> better, updated product for you? Or just replace the product that I have,
> hoping that these problems are just a stroke of "bad luck" ?
>
> WHY should You EVEN CARE???
> Because I, along with most people that will read this email/article, am
> the
> MARKET.
> We pay you, who read this, your salary, through buying your products.
> You will not go out of business- neither tomorrow, nor next year.... BUT-
> you might loose out on an exciting segment of the market (The more
> adventurous part of the market, that have bought and will again buy, more
> unusual products, such as Tablet-PC's and Palm-tops).
> This segment will, more than most, influence and guide the other, less
> interested, segments of the market.
>
> WHAT can I DO to help YOU ???
> I have included the information below, to help you answer my criticism or
> to
> help you improve your product. I will also publish this email (and maybe
> your
> response..) in a suitable discussion -forum, asking for info on how to
> make
> your product (XP Tablet Ed.)useable.
> I will also supply you with further info, to the best of my knowledge and
> availability. So if you do have further questions (as I hope you DO!),
> please email me back!
> In the meantime, I hope that the spreading of this information, might
> prevent other consumers of making uninformed decisions, such as buying
> this
> type of Tablet-PC, before any improvements are made...
> I would think that your software would be a lot better already, if all of
> your customers were as difficult as I am...
>
> SO- What do I LIKE with this product???
> The weight is only 1 kg/2,2 lb and it doesn't take up much more space
> than
> a regular frisbee...
> Maybe the designer realised, at an early stage, that many customers in
> the
> future will indeed treat their product as a regular frisbee and throw it
> far,
> far away ;-)
>
> Best, but dissatisfied, regards,
> Daniel Aspegren
> Cayman Islands, BWI
>
>
>
> OS Name Microsoft Windows XP Professional
> Version 5.1.2600 Service Pack 2 Build 2600
> OS Manufacturer Microsoft Corporation
> System Name DANIEL
> System Manufacturer NEC
> System Model VL-PAD-933
> System Type X86-based PC
> Processor x86 Family 6 Model 11 Stepping 4 GenuineIntel ~398 Mhz
> BIOS Version/Date NEC NOTE BIOS Version /355A0302, 1/30/2003
> SMBIOS Version 2.3
> Windows Directory C:\WINDOWS
> System Directory C:\WINDOWS\system32
> Boot Device \Device\HarddiskVolume1
> Locale United States
> Hardware Abstraction Layer Version = "5.1.2600.2180
> (xpsp_sp2_rtm.040803-2158)"
> User Name DANIEL\Administrator
> Time Zone Eastern Standard Time
> Total Physical Memory 256.50 MB
> Available Physical Memory 33.02 MB
> Total Virtual Memory 2.00 GB
> Available Virtual Memory 1.96 GB
> Page File Space 582.79 MB
> Page File C:\pagefile.sys


If Yahoo Companion is installed start by uninstalling that.
Turn off any other popup blockers and turn on the SP2 popup blocker.
Do something about your attitude. We are all volunteers here.

--
Frank Saunders, MS-MVP, IE/OE
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