Hello,

Microsoft confirmed in 2007 that this is a known bug.

Error Message: Creation of the Video Preview Failed. Please Check the Device Connection and Make Sure That the Device Is Not Being Used by Another Application or User

Did you try to restart your computer and see if this helps.

You might also try the drivers directly from VIA,

VIA Arena - Display Drivers

Let us know.

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Layne P. Heiny / Administrator for Tux Reports Network

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