I have 3 usb ports (it's an HP notebook) and have now tried them all with no
luck. The epson printer works fine on all of them.

"V Green" wrote:

> Try a different USB port.
>
> "Bob I" <BobI@discussions.microsoft.com> wrote in message
> news:F891E1DC-C710-42EA-8331-9BC3C8EE2E84@microsoft.com...
> > I followed the instructions exactly, and tried the steps given if the
> install
> > doesn't work. Still no luck. I believe that it is something with the new
> > computer since I was able to uninstall and reinstall on my other computer
> > just fine.
> >
> > "V Green" wrote:
> >
> > > Canon printer install directions are VERY specific. You
> > > CANNOT bypass/ignore ANY of them. They come up
> > > when you insert the install CD.
> > >
> > > If you plugged your printer into the USB port BEFORE
> > > you installed the drivers you have shot yourself in the foot.
> > > Canon install directions are VERY specific in that you should
> > > never do this (unless things have changed in the last year - I have
> > > not needed to install any of their drivers recently). It's covered
> > > on the Quick Start sheet.
> > >
> > > On the CD (at least every one I have had for Canon printers)
> > > there's a page that explains how to recover from a botched install -
> > > try that.
> > >
> > > Or go to their Web site for similar info.
> > >
> > > "Bob I" <BobI@discussions.microsoft.com> wrote in message
> > > news:405AB1C4-50DC-4A4D-9BCA-5C7B3C398C92@microsoft.com...
> > > > Just got a new computer with xp pro sp2. I am unable to install the
> print
> > > > driver for my canon i560. Using canon cd, the process copies the
> files
> > > over
> > > > and over again and eventually says that it is unable to find the
> printer.
> > > > using windows new hardware, i get a message that says there was an
> error
> > > > installing the driver. Just to check, i uninstalled the drivers on my
> > > other
> > > > computer (which is xp media center sp2) and re-installed. It worked
> fine.
> > > > Also, I was able to install the drivers for my epson r200 printer on
> the
> > > new
> > > > computer without a problem. Both printers are USB connected. Any
> ideas?
> > > > Thanks
> > >
> > >
> > >
>
>
>