| Sorry that your problems are not solved. You may vent. You've been extremely patient.
Please let us know when it's all settled or at least keep us updated. We are all here for you.
FWIW, I worked in tech support for many years. RMAs were the most frustrating part of the job. In many companies there are people dedicated to calling on the status of RMAs. I can think of one motherboard company that produced a board we used to call the boomerang. The board had a 100 percent return rate. Ironically, a well known hardware review site rated that board the best motherboard. It was a terrible board. :p
Luckily Averatec is a good company and they'll set things right for you. Hang in there. |