i'm brand new to the world of pocket pc's and smartphones, so please help!

i have a palm 700w with verizon service. when i set up the phone, i
installed the active sync software on my pc and set up the verizon wireless
syc as well. i would like to wirelessly sync with active sync. i cannot
access the schedule command in the tools menu of active sync, so i can't set
up any kind of schedule. i tried to remove the wireless sync application
from my pc, but that didn't solve anything! now i don't think i'll be able
to wirelessly sync at all!

please help!