| Re: Motion 1400 Tablet Outlook 2003 Crash Using a Form I haven't a clue from that information, Phil. I honestly think you should
post to the microsoft.public.excel newsgroup (or one of them, since there's
about eight or so). They'd probably be able to tell you instantly what's
happening.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone
"Phil F" <PF@DrPhilipFleming.com> wrote in message
news:u4mdYeJ3EHA.208@TK2MSFTNGP12.phx.gbl...
> Chris,
>
> Sorry for the delay. I just returned from a trip. I have both repaired
> and reinstalled Outlook 2003 and the entire Office 2003 suite several
> times with no resolution to this problem. Here are two entries from the
> Application section of the Event viewer after a recent crash of Outlook
> 2003.
>
> 1.
>
> Event Type: Error
> Event Source: Microsoft Office 11
> Event Category: None
> Event ID: 1000
> Date: 12/7/2004
> Time: 1:53:12 PM
> User: N/A
> Computer: M1400
> Description:
> Faulting application outlook.exe, version 11.0.6353.0, stamp 408f2937,
> faulting module outllib.dll, version 11.0.6359.0, stamp 40c8adfd, debug?
> 0, fault address 0x0006b399.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
> 0008: 69 00 63 00 61 00 74 00 i.c.a.t.
> 0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
> 0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
> 0020: 75 00 72 00 65 00 20 00 u.r.e. .
> 0028: 20 00 6f 00 75 00 74 00 .o.u.t.
> 0030: 6c 00 6f 00 6f 00 6b 00 l.o.o.k.
> 0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
> 0040: 20 00 31 00 31 00 2e 00 .1.1...
> 0048: 30 00 2e 00 36 00 33 00 0...6.3.
> 0050: 35 00 33 00 2e 00 30 00 5.3...0.
> 0058: 20 00 34 00 30 00 38 00 .4.0.8.
> 0060: 66 00 32 00 39 00 33 00 f.2.9.3.
> 0068: 37 00 20 00 69 00 6e 00 7. .i.n.
> 0070: 20 00 6f 00 75 00 74 00 .o.u.t.
> 0078: 6c 00 6c 00 69 00 62 00 l.l.i.b.
> 0080: 2e 00 64 00 6c 00 6c 00 ..d.l.l.
> 0088: 20 00 31 00 31 00 2e 00 .1.1...
> 0090: 30 00 2e 00 36 00 33 00 0...6.3.
> 0098: 35 00 39 00 2e 00 30 00 5.9...0.
> 00a0: 20 00 34 00 30 00 63 00 .4.0.c.
> 00a8: 38 00 61 00 64 00 66 00 8.a.d.f.
> 00b0: 64 00 20 00 66 00 44 00 d. .f.D.
> 00b8: 65 00 62 00 75 00 67 00 e.b.u.g.
> 00c0: 20 00 30 00 20 00 61 00 .0. .a.
> 00c8: 74 00 20 00 6f 00 66 00 t. .o.f.
> 00d0: 66 00 73 00 65 00 74 00 f.s.e.t.
> 00d8: 20 00 30 00 30 00 30 00 .0.0.0.
> 00e0: 36 00 62 00 33 00 39 00 6.b.3.9.
> 00e8: 39 00 0d 00 0a 00 9.....
>
>
>
> 2.
>
> Event Type: Information
> Event Source: Microsoft Office 11
> Event Category: None
> Event ID: 1001
> Date: 12/7/2004
> Time: 1:53:38 PM
> User: N/A
> Computer: M1400
> Description:
> Bucket 127010410, bucket table 1, faulting application outlook.exe,
> version 11.0.6353.0, stamp 408f2937, faulting module outllib.dll, version
> 11.0.6359.0, stamp 40c8adfd, debug? 0, fault address 0x0006b399.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 42 00 75 00 63 00 6b 00 B.u.c.k.
> 0008: 65 00 74 00 3a 00 20 00 e.t.:. .
> 0010: 31 00 32 00 37 00 30 00 1.2.7.0.
> 0018: 31 00 30 00 34 00 31 00 1.0.4.1.
> 0020: 30 00 0d 00 0a 00 42 00 0.....B.
> 0028: 75 00 63 00 6b 00 65 00 u.c.k.e.
> 0030: 74 00 54 00 61 00 62 00 t.T.a.b.
> 0038: 6c 00 65 00 20 00 31 00 l.e. .1.
> 0040: 0d 00 0a 00 ....
>
> Are these any help?
>
> Phil F
>
> "Chris H." <winxpnews********.com> wrote in message
> news:eDn6W%23X2EHA.2108@TK2MSFTNGP10.phx.gbl...
>> Phil, I move spreadsheets around from desktop to Tablet to desktop
>> (tracking my fantasy football team, no big deal) without a problem. You
>> are in a user account which is a member of the Admin group, right?
>>
>> Second, try going into Control Panel/Add or Remove Programs, find the
>> listing for your Microsoft Office installation, and tap that entry. Tap
>> the Change button, then do a Repair install on Office. After completing,
>> restart your system.
>>
>> Third thing, if the Repair doesn't fix the issues in Office, go to
>> Control Panel/Administrative Tools/Event Viewer and tap the Application
>> listing in the left pane. This will reveal "events" in the right pane,
>> and you should take a look for either yellow triangles with black
>> exclamation points or red circles with white X's. If there are any such
>> entries, right-click them and select Properties. This will reveal a
>> portion of the issue, and the text will possibly lead to where the
>> problem exists.
>>
>> If none in the third item, when was the last time you did a thorough
>> check of your system using your anti-virus program with the latest
>> definitions? Have you recently run any Trojan, spyware, malware or
>> parasite detection software like AdAware? If not, you may want to look
>> at this information: www.aumha.org/secure.htm.
>> --
>> Chris H.
>> Microsoft Windows MVP/Tablet PC
>> Tablet Creations - http://nicecreations.us/
>> Associate Expert
>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>
>>
>> "Phil F" <PF@DrPhilipFleming.com> wrote in message
>> news:emGRCKX2EHA.1076@TK2MSFTNGP09.phx.gbl...
>>> Chris,
>>>
>>> Another problem: I cannot open an Excel spreadsheet created in Office
>>> XP on my Tablet PC with the Excel version in Office 2003. I can open
>>> the same spreadsheet with Office 2003 on my desktop however. Once again
>>> the Tablet PC seems to be the common denominator for the problem. Any
>>> ideas?
>>>
>>> Phil F
>>> "Chris H." <winxpnews********.com> wrote in message
>>> news:emfUbdP2EHA.204@TK2MSFTNGP10.phx.gbl...
>>>> Phil, I'll see what I can dig up. It really should make absolutely no
>>>> difference if you're on a Tablet PC or not, but I'll run it by some of
>>>> the Office MVPs and see what they say.
>>>> --
>>>> Chris H.
>>>> Microsoft Windows MVP/Tablet PC
>>>> Tablet Creations - http://nicecreations.us/
>>>> Associate Expert
>>>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>>>
>>>>
>>>> "Phil F" <PF@DrPhilipFleming.com> wrote in message
>>>> news:%23gD00kO2EHA.3416@TK2MSFTNGP09.phx.gbl...
>>>>> Chris,
>>>>>
>>>>> I worked the problem thoroughly with the
>>>>> Microsoft.private.directaccess.outlook-exchangeclient partner
>>>>> newsgroup. The forms problem only occurs on my Tablet PC. It crashes
>>>>> Outlook 2003 if I use the Organizational or the Personal forms
>>>>> library. The form works fine on desktops. The moderator of the group
>>>>> directed me to post in this group. I would appreciate any ideas to
>>>>> solve this problem.
>>>>>
>>>>> Phil F
>>>>>
>>>>>
>>>>> "Chris H." <winxpnews********.com> wrote in message
>>>>> news:uXJJFR71EHA.3840@tk2msftngp13.phx.gbl...
>>>>>> Could perhaps be a cache problem, but I would suggest you post to one
>>>>>> of the regular Microsoft newsgroups covering Outlook so the MVPs who
>>>>>> regularly deal with Outlook can have a look at the issues. You're
>>>>>> still running the Windows XP Pro operating system, and Outlook is not
>>>>>> individually supported here.
>>>>>> --
>>>>>> Chris H.
>>>>>> Microsoft Windows MVP/Tablet PC
>>>>>> Tablet Creations - http://nicecreations.us/
>>>>>> Associate Expert
>>>>>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>>>>>
>>>>>>
>>>>>> "Phil F" <PF@DrPhilipFleming.com> wrote in message
>>>>>> news:eGWeW021EHA.3708@TK2MSFTNGP14.phx.gbl...
>>>>>>> Terri,
>>>>>>>
>>>>>>> Thanks for your reply. Yes all office and operating system updates
>>>>>>> & service packs have been applied.
>>>>>>>
>>>>>>> Phil F
>>>>>>> "terri" <support@thetabletpc.net> wrote in message
>>>>>>> news:OWxjryz1EHA.3000@TK2MSFTNGP15.phx.gbl...
>>>>>>>> Did you install the updates you need for Outlook from Windows
>>>>>>>> Update?
>>>>>>>>
>>>>>>>> --
>>>>>>>> Terri Stratton
>>>>>>>> Editor / Owner
>>>>>>>> http://thetabletpc.net
>>>>>>>> http://themediacenterpc.net
>>>>>>>> Microsoft Windows MVP / Tablet PC
>>>>>>>>
>>>>>>>> "PF" <PF@DrPhilipFleming.com> wrote in message
>>>>>>>> news:OuFYyoz1EHA.2180@TK2MSFTNGP10.phx.gbl...
>>>>>>>>> Setup: Motion Computing 1400 Tablet PC as a client on a Small
>>>>>>>>> Business
>>>>>>>>> Server 2000 SP1 network connecting to the server both via 100Mb
>>>>>>>>> Ethernet and
>>>>>>>>> 802.11G router.
>>>>>>>>>
>>>>>>>>> Issue Description: When we use a custom form to forward SPAM
>>>>>>>>> emails as
>>>>>>>>> attachments, Outlook 2003 will crash when we insert the email
>>>>>>>>> attachments,
>>>>>>>>> or when
>>>>>>>>> we send the form with the attached emails, or when we delete the
>>>>>>>>> SPAM from
>>>>>>>>> its original folder after sending the form with the attached
>>>>>>>>> emails.
>>>>>>>>> Usually the form crashes on the first attempt at inserting the
>>>>>>>>> SPAM into the
>>>>>>>>> form as attachments. On the second attempt usually we can insert
>>>>>>>>> the SPAM
>>>>>>>>> as attachments and send the email to our SPAM filter vendor. Then
>>>>>>>>> it will
>>>>>>>>> crash when the SPAM is deleted from its respective folder. After
>>>>>>>>> Outlook
>>>>>>>>> 2003 restarts, the SPAM has been deleted. This behavior occurs
>>>>>>>>> when the
>>>>>>>>> Tablet PC is connected to the network via wire or via wireless
>>>>>>>>> router. This
>>>>>>>>> behavior does NOT occur with Outlook 2003 on a Windows 2000
>>>>>>>>> desktop using
>>>>>>>>> the exact same form and technique.
>>>>>>>>>
>>>>>>>>> I have recreated the form several times.
>>>>>>>>> I have uninstalled and reinstalled Office 2003.
>>>>>>>>> Neither of these two maneuvers has worked.
>>>>>>>>>
>>>>>>>>> Does anyone have any suggestions?
>>>>>>>>>
>>>>>>>>> Phil F
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
> |