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Old 01-04-2007, 07:05 AM
Patti MacLeod
Newsgroup Contributor
 
Posts: n/a
Re: error msg after auto update


"my3cents" <my3cents@discussions.microsoft.com> wrote in message
news:8AD2388B-9CCC-4435-BE56-C205C886B669@microsoft.com...
>
>
> "Patti MacLeod" wrote:
>
>> Hi my3cents,
>>
>> If you have updated your IE browser to IE7, then that error message may
>> be
>> due to a program or programs (currently identified "culprits" include
>> Motive
>> SmartBridge, Hal Screen Reader and Supernova Reader Magnifier by Dolphin)
>> that ship with an older version of PSAPI.DLL
>>
>> Navigate to the installation location for SmartBridge (\Program
>> Files\Verizon...\Smart...), Dolphin Hal Screen Reader or Supernova
>> Reader
>> Magnifier, locate PSAPI.DLL in the installation location and rename it to
>> something else, such as PSAPIOLD.DLL
>> Do NOT rename the PSAPI.DLL file in the Windows\System32 folder
>> Restart the computer
>> The program will find the new PSAPI.DLL in the \Windows\System32
>> directory
>> and function normally.
>>
>>
>>
>> Regards,
>>
>> --
>> Patti MacLeod
>> Microsoft MVP - Windows Shell/User
>>
>> "my3cents" <my3cents@discussions.microsoft.com> wrote in message
>> news:185256D4-0C6D-425F-9559-68782F1BF730@microsoft.com...
>> > Yesterday I accepted an automatic update from, I assume
>> > Microsoft...(system
>> > tray, lower right, "new updates are available click here" yada, yada,
>> > yada).
>> > This morning on boot-up I received this error msg: The procedure entry
>> > point
>> > GetProcessImageFileNameW could not be located in the dynamic link
>> > library
>> > PSAPI.Dll. What's up? Thanks in advance for your help.
>> >
>> > Regards,
>> >
>> > Ed K

>>
>>
>> Patti,

>
> Thanks much! I followed your instructions and on reboot the error msg did
> not appear. Now for that pesky fanthom tab that appears next to the Start
> button???
>
> Regards,
>
> Ed K


You're welcome :-)

Sorry, I have no idea about the fanthom tab.



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User


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Old 01-04-2007, 07:05 AM