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Old 01-04-2007, 07:05 AM
my3cents
Newsgroup Contributor
 
Posts: n/a
Re: error msg after auto update



"Patti MacLeod" wrote:

> Hi my3cents,
>
> If you have updated your IE browser to IE7, then that error message may be
> due to a program or programs (currently identified "culprits" include Motive
> SmartBridge, Hal Screen Reader and Supernova Reader Magnifier by Dolphin)
> that ship with an older version of PSAPI.DLL
>
> Navigate to the installation location for SmartBridge (\Program
> Files\Verizon...\Smart...), Dolphin Hal Screen Reader or Supernova Reader
> Magnifier, locate PSAPI.DLL in the installation location and rename it to
> something else, such as PSAPIOLD.DLL
> Do NOT rename the PSAPI.DLL file in the Windows\System32 folder
> Restart the computer
> The program will find the new PSAPI.DLL in the \Windows\System32 directory
> and function normally.
>
>
>
> Regards,
>
> --
> Patti MacLeod
> Microsoft MVP - Windows Shell/User
>
> "my3cents" <my3cents@discussions.microsoft.com> wrote in message
> news:185256D4-0C6D-425F-9559-68782F1BF730@microsoft.com...
> > Yesterday I accepted an automatic update from, I assume
> > Microsoft...(system
> > tray, lower right, "new updates are available click here" yada, yada,
> > yada).
> > This morning on boot-up I received this error msg: The procedure entry
> > point
> > GetProcessImageFileNameW could not be located in the dynamic link library
> > PSAPI.Dll. What's up? Thanks in advance for your help.
> >
> > Regards,
> >
> > Ed K

>
>
> Patti,


Thanks much! I followed your instructions and on reboot the error msg did
not appear. Now for that pesky fanthom tab that appears next to the Start
button???

Regards,

Ed K
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Old 01-04-2007, 07:05 AM