Could perhaps be a cache problem, but I would suggest you post to one of the
regular Microsoft newsgroups covering Outlook so the MVPs who regularly deal
with Outlook can have a look at the issues. You're still running the
Windows XP Pro operating system, and Outlook is not individually supported
here.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Phil F" <PF@DrPhilipFleming.com> wrote in message
news:eGWeW021EHA.3708@TK2MSFTNGP14.phx.gbl...
> Terri,
>
> Thanks for your reply. Yes all office and operating system updates &
> service packs have been applied.
>
> Phil F
> "terri" <support@thetabletpc.net> wrote in message
> news:OWxjryz1EHA.3000@TK2MSFTNGP15.phx.gbl...
>> Did you install the updates you need for Outlook from Windows Update?
>>
>> --
>> Terri Stratton
>> Editor / Owner
>> http://thetabletpc.net
>> http://themediacenterpc.net
>> Microsoft Windows MVP / Tablet PC
>>
>> "PF" <PF@DrPhilipFleming.com> wrote in message
>> news:OuFYyoz1EHA.2180@TK2MSFTNGP10.phx.gbl...
>>> Setup: Motion Computing 1400 Tablet PC as a client on a Small Business
>>> Server 2000 SP1 network connecting to the server both via 100Mb Ethernet
>>> and
>>> 802.11G router.
>>>
>>> Issue Description: When we use a custom form to forward SPAM emails as
>>> attachments, Outlook 2003 will crash when we insert the email
>>> attachments,
>>> or when
>>> we send the form with the attached emails, or when we delete the SPAM
>>> from
>>> its original folder after sending the form with the attached emails.
>>> Usually the form crashes on the first attempt at inserting the SPAM into
>>> the
>>> form as attachments. On the second attempt usually we can insert the
>>> SPAM
>>> as attachments and send the email to our SPAM filter vendor. Then it
>>> will
>>> crash when the SPAM is deleted from its respective folder. After
>>> Outlook
>>> 2003 restarts, the SPAM has been deleted. This behavior occurs when the
>>> Tablet PC is connected to the network via wire or via wireless router.
>>> This
>>> behavior does NOT occur with Outlook 2003 on a Windows 2000 desktop
>>> using
>>> the exact same form and technique.
>>>
>>> I have recreated the form several times.
>>> I have uninstalled and reinstalled Office 2003.
>>> Neither of these two maneuvers has worked.
>>>
>>> Does anyone have any suggestions?
>>>
>>> Phil F
>>>
>>>
>>
>
>