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Old 12-01-2004, 02:20 AM
Phil F
Newsgroup Contributor
 
Posts: n/a
Re: Motion 1400 Tablet Outlook 2003 Crash Using a Form

Terri,

Thanks for your reply. Yes all office and operating system updates &
service packs have been applied.

Phil F
"terri" <support@thetabletpc.net> wrote in message
news:OWxjryz1EHA.3000@TK2MSFTNGP15.phx.gbl...
> Did you install the updates you need for Outlook from Windows Update?
>
> --
> Terri Stratton
> Editor / Owner
> http://thetabletpc.net
> http://themediacenterpc.net
> Microsoft Windows MVP / Tablet PC
>
> "PF" <PF@DrPhilipFleming.com> wrote in message
> news:OuFYyoz1EHA.2180@TK2MSFTNGP10.phx.gbl...
>> Setup: Motion Computing 1400 Tablet PC as a client on a Small Business
>> Server 2000 SP1 network connecting to the server both via 100Mb Ethernet
>> and
>> 802.11G router.
>>
>> Issue Description: When we use a custom form to forward SPAM emails as
>> attachments, Outlook 2003 will crash when we insert the email
>> attachments,
>> or when
>> we send the form with the attached emails, or when we delete the SPAM
>> from
>> its original folder after sending the form with the attached emails.
>> Usually the form crashes on the first attempt at inserting the SPAM into
>> the
>> form as attachments. On the second attempt usually we can insert the
>> SPAM
>> as attachments and send the email to our SPAM filter vendor. Then it
>> will
>> crash when the SPAM is deleted from its respective folder. After Outlook
>> 2003 restarts, the SPAM has been deleted. This behavior occurs when the
>> Tablet PC is connected to the network via wire or via wireless router.
>> This
>> behavior does NOT occur with Outlook 2003 on a Windows 2000 desktop using
>> the exact same form and technique.
>>
>> I have recreated the form several times.
>> I have uninstalled and reinstalled Office 2003.
>> Neither of these two maneuvers has worked.
>>
>> Does anyone have any suggestions?
>>
>> Phil F
>>
>>

>



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Old 12-01-2004, 02:20 AM