Did you install the updates you need for Outlook from Windows Update?

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Terri Stratton
Editor / Owner
http://thetabletpc.net
http://themediacenterpc.net
Microsoft Windows MVP / Tablet PC

"PF" <PF@DrPhilipFleming.com> wrote in message
news:OuFYyoz1EHA.2180@TK2MSFTNGP10.phx.gbl...
> Setup: Motion Computing 1400 Tablet PC as a client on a Small Business
> Server 2000 SP1 network connecting to the server both via 100Mb Ethernet
> and
> 802.11G router.
>
> Issue Description: When we use a custom form to forward SPAM emails as
> attachments, Outlook 2003 will crash when we insert the email attachments,
> or when
> we send the form with the attached emails, or when we delete the SPAM from
> its original folder after sending the form with the attached emails.
> Usually the form crashes on the first attempt at inserting the SPAM into
> the
> form as attachments. On the second attempt usually we can insert the SPAM
> as attachments and send the email to our SPAM filter vendor. Then it will
> crash when the SPAM is deleted from its respective folder. After Outlook
> 2003 restarts, the SPAM has been deleted. This behavior occurs when the
> Tablet PC is connected to the network via wire or via wireless router.
> This
> behavior does NOT occur with Outlook 2003 on a Windows 2000 desktop using
> the exact same form and technique.
>
> I have recreated the form several times.
> I have uninstalled and reinstalled Office 2003.
> Neither of these two maneuvers has worked.
>
> Does anyone have any suggestions?
>
> Phil F
>
>