Post the KB893803v2.log (Windows Installer installation log) located in
the WINDOWS directory (folder), please.


MowGreen [MVP 2003-2007]
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*-343-* FDNY
Never Forgotten
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JC wrote:

> I am trying to install Windows Defender. I downloaded the SW but during
> install I received an error message that i needed to update Windows Installer
> 3.1. I downloaded this, but during install I get the following error
> message. "Setup could not verify the integrity in the file Update.inf. Make
> sure the Crytographic service is running on this computer." I have replaced
> the file NT5INF.CAT but this hasn't helped.
>
> Need help to get the installer loaded.