Yes the policy key seems to be missing but it is there...open all the
subfolders you will find contacts there I just tried it for the same issue
and it worked exactly as he said it would. Signed right in to msn after I
deleted that folder.

"David McGown" wrote:
[color=blue]
> Unfortunately, the Policies key doesn't exist in my registry. Thanks for the
> suggestion though.
>
> ""Sctt Lovegrove [ScottIsAFool]"" <wlm@nospam.scottisafool.co.uk> wrote in
> message news:45631C7D.5020305@nospam.scottisafool.co.uk...[color=green]
> > Go to Start, run, then type "regedit"
> >
> > Navigate to HKEY_CURRENT_USER\Software\microsoft\MSNMessenger\Policies
> >
> > Delete the key "contacts.msn.com"
> >
> > Then just restart Messenger. That should do the trick.
> >
> > Sctt
> > Live Messenger FAQs - [url]http://wlm.scottisafool.co.uk/[/url]
> > Personal Blog - [url]http://scottisafool.spaces.live.com/[/url]
> > Developer Blog - [url]http://scottisafooldev.spaces.live.com/[/url]
> >
> > xfile wrote:[color=darkred]
> >> Hi,
> >>
> >> My two cents, try this newsgroup as well:
> >> microsoft.public.windows.live.messenger
> >>
> >> PS: Cross post this to the live messenger newsgroup.
> >>
> >> "David McGown" <dmcgown(nospam)@apriso.com> wrote in message
> >> news:9DF2DE6F-2644-43A0-BCEC-C6421ED2DDE1@microsoft.com...
> >>> I've installed Vista (Build 6000) and Windows Live Messenger (Build
> >>> 8.0.0812) and cannot get Messenger to sign in. It gives the same error
> >>> every time - 81000306. This is a fresh & clean Vista install and the
> >>> local firewall is disabled but there is a firewall on our router. Since
> >>> all of our XP SP2 users have no problem with the same version of
> >>> Messenger, I am guessing that there is something different about the way
> >>> Vista works with our router. My IT guy is reluctant to change anything
> >>> at this stage unless I can make specific requests about what needs to
> >>> change.
> >>>
> >>> Any ideas what to change that might fix this? Is this a known
> >>> incompatibility with Vista and Messenger?
> >>>
> >>> Thanks.
> >>[/color][/color][/color]