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Old 01-04-2007, 05:04 AM
Shenan Stanley
Newsgroup Contributor
 
Posts: n/a
Re: XP patches update causing major performance problems

Steve Wright wrote:
> I have an AMD64bit processor with 1 gig of RAM and XP Home SP2.
> Norton Internet Security installed.
>
> I recently applied about 8 security patches including the upgrade
> to IE7 to my machine.
>
> The result has been that the machine now runs really slowly - web
> pages take 20-30 seconds to load instead of 1-2 seconds and the
> machine is really sluggish with lots of apparent disk I/O although
> the task manager says nothing is happening.
>
> All this has happened as a direct consequence of these patch
> installs.
>
> Any ideas on what I should do? Any idea on which patch has caused
> this problem so that I can rollback?


Disconnect from the Internet...
Have the installation media for Norton Internet Security available - with
any registration/installation keys/etc you might need to reinstall it (if
you still desire to) ready...
Uninstall Norton Internet Security (make sure the Windows XP firewall
re-enables before connecting to the Internet again) and reconnect to the
Internet.
Is the surfing any better?

* You did not mention what version of NIS - so I have no idea if it is
reacting to Internet Explorer 7 badly or not.

If that fails to do anything - I would next uninstall Internet Explorer 7
and let your system revert back to Internet Explorer 6. See if that fixes
things. (Control Panel --> Add/Remove Programs --> Show Updates shoudl be
checked...)

After that - uninstall each of the updates you installed lately one at a
time. As there were not 8 this round that i know of - some may have been
from last month or before? In any case - you can see which ones you
recently installed in the Add/Remove programs control panel with "Show
Updates" checked. Remove one - reboot. Test..

When you find out which thing was causing the issue - come back and we can
figure out what happened.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


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Old 01-04-2007, 05:04 AM