10-17-2008, 05:49 AM
|
| |
| Re: Error with Auto Update
"PA Bear [MS MVP]" wrote:
> => You may want to print or copy/paste these instructions into Notepad for
> offline reference!
>
> => PPV = PowerPoint Viewer in the instructions below.
>
> Proceed as follows, in order:
>
> 1. Stop the Automatic Updates service:
>
> Start > Run > (type in) services.msc > [OK]
> Double-click Automatic Updates > Click on Stop
> (Stopping the service will take a moment)
>
> 2. Delete the contents of the Download folder:
>
> Start > Run > (type in) %windir%\SoftwareDistribution > [OK]
> Open the Download folder and delete its contents
> Close the window.
>
> 3. Uninstall PPV 2003 via Add/Remove Programs & reboot. (It's safe to
> ignore any "Such-and-such might not work if..." prompts.)
>
> 4. Download (SAVE) the installer for PPV 2007 SP1 to your desktop, do not
> RUN it:
> http://www.microsoft.com/downloads/d...C-3E151E4DC790
>
> 5. Double-click on the file you saved in #4 above to install PPV 2007 SP1.
>
> After doing so, PowerPointViewer.exe should be located in C:\Program
> Files\Microsoft Office\PowerPoint Viewer <=this folder.
>
> 6. Start the Automatic Updates service:
>
> Start > Run > (type in) services.msc > [OK]
> Double-click Automatic Updates > Click on Start
> (Starting the service will take a moment)
>
> => Note: Automatic Updates will soon offer you Security Update for Office
> 2007 (KB954326). Despite the wording, it will only install an update for
> PPV 2007 SP1 (and Office 2007 Compatibility Pack, if installed) so please
> accept this update (which should install without a hitch now).
> --
> ~PA Bear
>
> jmcclain wrote:
> > I did find the Viewer in the list, but when i try to install the update, I
> > get an error saying "some updates could not be installed, KB956500".
> >
> > I didn't think to look based on the error - just assumed it wasn't there.
> >
> > It will not install the update though - any suggestions?
> >
> > "PA Bear [MS MVP]" wrote:
> >> Open Add/Remove Programs | Make sure the "Show Updates" box is checked
> >> (top-right) | Scroll down and confirm that NEITHER of the following are
> >> listed, Jim:
> >>
> >> - MS Office PowerPoint Viewer 2003
> >>
> >> - Security Update for Microsoft Office System 2007 (KB954038)
> >>
> >> Rhetorical question: If you don't have PowerPoint Viewer 2003 or
> >> PowerPoint
> >> Viewer 2007 installed and you chose not to install PowerPoint when you
> >> installed Office 2003, how do you open PowerPoint files (e.g., PPS; PPT)?
> >>
> >> jmcclain wrote:
> >>> Sorry for the typo. KB 956500
> >>>
> >>> "PA Bear [MS MVP]" wrote:
> >>>> One step forward, one step back:
> >>>>
> >>>>>> jmcclain wrote:
> >>>>>>> Using Office 2003
> >>>>>>> KB 956900
> >>>>
> >>>> KB956900 does not point to a PowerPoint Viewer (PPV) update:
> >>>> http://support.microsoft.com/kb/956900
> >>>>
> >>>> For Office 2003 SP3, other possibilities include KB948988, KB949041
> >>>> (PPV
> >>>> 2003), and KB954038 (Office Compatibility Pack for various Office 2007
> >>>> applications including PPV 2007 [SP1]; note that the compatibility pack
> >>>> doesn't necessarily mean that any Office 2007 applications are actually
> >>>> installed).
> >>>> --
> >>>> ~PA Bear
> >>>>
> >>>> jmcclain wrote:
> >>>>> Auto updates are set up as automatic.
> >>>>>
> >>>>> Office 2003 SP3
> >>>>>
> >>>>> "PA Bear [MS MVP]" wrote:
> >>>>>> Repost:
> >>>>>>>> How do you have Automatic Updates configured (cf.
> >>>>>>>> http://support.microsoft.com/kb/306525)?
> >>>>>>
> >>>>>> Is it Office 2003 SP3?
> >>>>>>
> >>>>>> jmcclain wrote:
> >>>>>>> Using Office 2003
> >>>>>>> KB 956900
> >>>>>>>
> >>>>>>> "PA Bear [MS MVP]" wrote:
> >>>>>>>> What version of Office is installed? What is the KB article
> >>>>>>>> associated
> >>>>>>>> with this update?
> >>>>>>>>
> >>>>>>>> How do you have Automatic Updates configured (cf.
> >>>>>>>> http://support.microsoft.com/kb/306525)?
> >>>>>>>> --
> >>>>>>>> ~Robear Dyer (PA Bear)
> >>>>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >>>>>>>> AumHa VSOP & Admin http://aumha.net
> >>>>>>>> DTS-L http://dts-l.net/
> >>>>>>>>
> >>>>>>>> jmcclain wrote:
> >>>>>>>>> I have auto update turned on in XP Pro SP3
> >>>>>>>>>
> >>>>>>>>> Each time I shut down, I get an option to " install updates and
> >>>>>>>>> shut
> >>>>>>>>> down".
> >>>>>>>>> The update is for a security update for Powerpoint viewer that i
> >>>>>>>>> do
> >>>>>>>>> not
> >>>>>>>>> have
> >>>>>>>>> on this machine.
> >>>>>>>>>
> >>>>>>>>> It keeps wanting to do the update but I am not sure how to delete.
>
> I've been having a similar problem for some weeks now. A supposedly vital Security Update for Powerpoint Viewer 2003 refuses to install but nobody at Mickeymousesoft wants to know unless I send them a wad of cash. Since the viewer itself is as much use as the proverbial chocolate teapot I wonder if it might be wise to simply remove it altogether?  |