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Old 10-17-2008, 05:37 AM
jmcclain
Newsgroup Contributor
 
Posts: n/a
Re: Error with Auto Update

I did find the Viewer in the list, but when i try to install the update, I
get an error saying "some updates could not be installed, KB956500".

I didn't think to look based on the error - just assumed it wasn't there.

It will not install the update though - any suggestions?

"PA Bear [MS MVP]" wrote:

> Open Add/Remove Programs | Make sure the "Show Updates" box is checked
> (top-right) | Scroll down and confirm that NEITHER of the following are
> listed, Jim:
>
> - MS Office PowerPoint Viewer 2003
>
> - Security Update for Microsoft Office System 2007 (KB954038)
>
> Rhetorical question: If you don't have PowerPoint Viewer 2003 or PowerPoint
> Viewer 2007 installed and you chose not to install PowerPoint when you
> installed Office 2003, how do you open PowerPoint files (e.g., PPS; PPT)?
> --
> ~PA Bear
>
> jmcclain wrote:
> > Sorry for the typo. KB 956500
> >
> > "PA Bear [MS MVP]" wrote:
> >> One step forward, one step back:
> >>
> >>>> jmcclain wrote:
> >>>>> Using Office 2003
> >>>>> KB 956900
> >>
> >> KB956900 does not point to a PowerPoint Viewer (PPV) update:
> >> http://support.microsoft.com/kb/956900
> >>
> >> For Office 2003 SP3, other possibilities include KB948988, KB949041 (PPV
> >> 2003), and KB954038 (Office Compatibility Pack for various Office 2007
> >> applications including PPV 2007 [SP1]; note that the compatibility pack
> >> doesn't necessarily mean that any Office 2007 applications are actually
> >> installed).
> >> --
> >> ~PA Bear
> >>
> >> jmcclain wrote:
> >>> Auto updates are set up as automatic.
> >>>
> >>> Office 2003 SP3
> >>>
> >>> "PA Bear [MS MVP]" wrote:
> >>>> Repost:
> >>>>>> How do you have Automatic Updates configured (cf.
> >>>>>> http://support.microsoft.com/kb/306525)?
> >>>>
> >>>> Is it Office 2003 SP3?
> >>>>
> >>>> jmcclain wrote:
> >>>>> Using Office 2003
> >>>>> KB 956900
> >>>>>
> >>>>> "PA Bear [MS MVP]" wrote:
> >>>>>> What version of Office is installed? What is the KB article
> >>>>>> associated
> >>>>>> with this update?
> >>>>>>
> >>>>>> How do you have Automatic Updates configured (cf.
> >>>>>> http://support.microsoft.com/kb/306525)?
> >>>>>> --
> >>>>>> ~Robear Dyer (PA Bear)
> >>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >>>>>> AumHa VSOP & Admin http://aumha.net
> >>>>>> DTS-L http://dts-l.net/
> >>>>>>
> >>>>>> jmcclain wrote:
> >>>>>>> I have auto update turned on in XP Pro SP3
> >>>>>>>
> >>>>>>> Each time I shut down, I get an option to " install updates and shut
> >>>>>>> down".
> >>>>>>> The update is for a security update for Powerpoint viewer that i do
> >>>>>>> not
> >>>>>>> have
> >>>>>>> on this machine.
> >>>>>>>
> >>>>>>> It keeps wanting to do the update but I am not sure how to delete.

>
>

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Old 10-17-2008, 05:37 AM