I have not installed any new programs. I followed your suggestions to
the letter.
Perhaps the error came about when I inserted the XP Office disk?

Robert



On Aug 16, 7:53*am, "PA Bear [MS MVP]" <PABear...******.com> wrote:
> [To keep track of things, it helps immensely if you include all of previous
> message(s) in your replies to the newsgroup. *Most of us are not using the
> web-interface to access this newsgroup and don't have convenient access to
> previous posts in a thread. *Thank you.]
>
> Please see:
>
> You receive an error message when you install an Office program or open an
> Office program or document:http://support.microsoft.com/kb/838687
> --
> ~PA Bear
>
>
>
>
>
> Navyguy wrote:
> > I followed your steps and it didn't work and I recieved the following
> > error message:
>
> > Error 1402 setup cannot open the registry key. KEY_LOCAL_MACHINE
> > \Software\classes\giffile\shell\Open\ddeexec. Verify you have
> > permissions to access the registry or contact your computer
> > manufacturer's product support for assistance.
>
> > Why is it that some updates are so involved and need the user to take
> > all these steps? Isn't the point of updates to make things easier? I
> > would appreciate any thoughts/suggestions.
>
> > On Aug 15, 7:49 am, "PA Bear [MS MVP]" <PABear...******.com> wrote:
> >> 1. Download the update from this link (SAVE it to your desktop, don't RUN
> >> it):http://www.microsoft.com/downloads/d...d=bf566ce6-23d...
>
> >> 2. Insert your Office XP CD (if available) into the appropriate drive
> >> bay.
>
> >> 3. Double-click on the saved file to install the update; follow all
> >> prompts. --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Adminhttp://aumha.net
> >> DTS-Lhttp://dts-l.net/
>
> <paste>
>
>
>
> Navyguy wrote:
> > I have a Dell Dimension 8200 with XP SP2, with DSL connection. I
> > recently downloaded several Microsoft updatesand have it set to
> > automatic. However it wasn't able to download the Security Update
> > KB921596 for some reason and I have tried several times but keeps
> > giving me a 0x57A error. In addition the automatic update icon keeps
> > coming back but each time i try it it fails. Can anyone assist me and
> > tell me how to go about getting this resolved?- Hide quoted text -
>
> - Show quoted text -- Hide quoted text -
>
> - Show quoted text -