I had the exact same problem as you, you probably have some problems with internet explorer also? Anyway, this bit is very important you go to the start menu and search for command prompt. When you find command prompt you must open it as an administrator this is known as an elevated command prompt.To get wmp 11 to work you have to type BOTH these in to command prompt:(Make sure you include the space between regsvr32 and the rest in both cases.
1.regsvr32 jscript.dll, and then click [B]OK[/B].2. regsvr32 vbscript.dll, and then click [B]OK[/B].
Really hope this helps:smile::smile::smile:.