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Old 09-20-2004, 01:25 PM
JDThree [MVP]
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Re: Digitizer not working?

On 9/20/2004 8:13:12 AM, "Jim Stover" wrote:
>Michelle,
>
> I am having problems with my digitizer screen on my Toshiba 3505 also. I
>have a strip about 1/3 of the way in from the left side in portrait mode. I
>keep pressing on the screen through that area and it helps for a short time
>while using it. The amount of time I get varies. It is indeed frustrating. I
>use mine daily and would have a hard time giving it up for a few days or
>more. I purchased mine as an open item at Best Buy (only one they had).
>However, I noticed later that the case had been opened and some of the
>plastic in the one corner was cracked and now broke off. I also live far
>away from Best Buy which makes it difficult to go there. I read some
>messages from another 3505 user who went through a couple of digitizer
>replacements. I wonder if other makes/models have similar problems over
>time. I have used mine daily for about 10 months now. I wonder what the
>lifespan of the digitizers is?
>
> I wish you the best,
>
> Jim
>"Michelle" <huntm@nc.rr.com> wrote in message
>news:u%233jNhGmEHA.4004@TK2MSFTNGP10.phx.gbl...
>> All --
>>
>> I have a Toshiba Portege 3505. I loved it at first, but then the
>> digitizer stopped working. There would be large areas on the screen that
>> just would not accept ink. It was still under warranty, so I got the
>> digitizer replaced and it worked great for about 3 months, but then the
>> problem came back (this time in different spots). Now, 6 months after
>> getting it replaced, the digitizer doesn't seem to work at all and the
>> Tablet pretty much doesn't accept any ink. Has anyone else ever had this
>> problem? It's still a fine laptop, but basically useless as a Tablet. I
>> am considering getting another one, thinking maybe my particular machine
>> is a lemon, but before I do that I want to hear if this is a common
>> problem with Toshibas (so maybe I should look at a different brand) or
>> not.
>>
>> Any insight folks could provide would be greatly appreciataed.
>>
>>

>
>


One option is to hit the toshiba support site, search for authorized repair
centers near you, and see if you can locate one that can do the job in a
timely manner. My older 3500 has a bad CPU fan, and I found a site nearby
that can fix it in a day. It's no longer my daily tablet, but it shows it
*is* possible to sometimes get a good timeslot at a local center to get it
done quickly. Saves the time in shipping as well.


--
John
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Old 09-20-2004, 01:25 PM