Have you run the Norton Removal Tool?
http://service1.symantec.com/SUPPORT...05033108162039
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Challenger Computer User wrote:
> As a computer newbie short on knowledge I went through quite a wrestling
> match to remove NIS 2007 after 4 prolonged, frustrating attempts to renew
> a
> Norton subscription and download a large upgrade failed. I'm very
> confident
> all traces of Norton have been finally purged from my registry.
>
> After clumsily reviving my computer in safe mode I now can connect to the
> Internet ONLY WITHOUT AN ANTIVIRUS PROGRAM. It's not my firewall settings
> or , at least I 'm completely stumped as to how it could be. I've
> installed
> with apparent success trend Micro Intern et security.AFTER RECEIVING
> CONGRATULATIONS FOR SUCCESSFUL INSTALLATION my internet connection is
> LOST!!
>
> I must then Uninstall the anti virus software to restore inhternet
> connectivity. How in the world is the installation of an antivirus program
> causing the loss of internet connectivity???
>
> I'm puzzle. Any help on how to remedy for me what is a perplexing riddle
> would be greatly appreciated!!!Many thanks to the big footed, clumsy
> Symantec dinosuar
> that is hopefully near extinction for making this unlikely problem
> possible.