I don't see how unistalling Norton and connectivity would be related. You
mentioned the registry. If you did anything to the regisrty any changes that
could cause serious problems. I wish I could solve this one for you but I
cant. I can tell you one possible solution. Since you are a newbie and this
issue sounds very complex I would shell out $60 to Microsoft tech support at
800-microsoft and in the future never mess with the registrry.
Best regards,
Kaja

"Challenger Computer User" wrote:

> As a computer newbie short on knowledge I went through quite a wrestling
> match to remove NIS 2007 after 4 prolonged, frustrating attempts to renew a
> Norton subscription and download a large upgrade failed. I'm very confident
> all traces of Norton have been finally purged from my registry.
>
> After clumsily reviving my computer in safe mode I now can connect to the
> Internet ONLY WITHOUT AN ANTIVIRUS PROGRAM. It's not my firewall settings or
> , at least I 'm completely stumped as to how it could be. I've installed with
> apparent success trend Micro Intern et security.AFTER RECEIVING
> CONGRATULATIONS FOR SUCCESSFUL INSTALLATION my internet connection is LOST!!
>
> I must then Uninstall the anti virus software to restore inhternet
> connectivity. How in the world is the installation of an antivirus program
> causing the loss of internet connectivity???
>
> I'm puzzle. Any help on how to remedy for me what is a perplexing riddle
> would be greatly appreciated!!!Many thanks to the big footed, clumsy
> Symantec dinosuar
> that is hopefully near extinction for making this unlikely problem possible.
> --
> Best of luck to everyone and may your computer be a source of pleasure and
> education , not a tool of torure, confusion and agony.