Is NetZero listed in add/remove programs?
"dobielover" <dobielover@discussions.microsoft.com> wrote in message
news:A8AC90CE-D284-4A15-B58D-34111D5DC346@microsoft.com...
>I did contact Net Zero and told them everything I've tried. They responded
> with a form letter that told me how to install the program. I wrote them
> again, a little testily, asking them to read the original correspondence.
> Then they responded with instructions on how to do a clean start (which I
> told them I had already done) and a suggestion to obtain new software in
> case
> mine was corrupt (already did that too). I have given up on NetZero
> techies.
> They just don't read. I have decided to get another dial-up ISP until I
> get
> broadband, but am really very curious about what is going on here. I'm
> nowhere near as computer savvy as all of you seem to be but I'm trying to
> learn. Based on info. I read in the forum about registry cleaners, I
> downloaded RegistryFix 6 and ran it. There were 5 listings that included
> reference to Net Zero. I backed up the registry and deleted these entries
> and tried again to install NetZero with the same result. I know the
> danger
> in messing with the registry, given my level of knowledge, but I'm trying
> everything that seems to apply. Again, any suggestions would be much
> appreciated.
>
> "Unknown" wrote:
>
>> Fastest and easiest method to solve this problem is to call your ISP
>> tech.
>> "dobielover" <dobielover@discussions.microsoft.com> wrote in message
>> news:D5648A51-52E2-4302-968C-E5624E2DB3C9@microsoft.com...
>> > The Problem: "A fatal error has been detected and the application must
>> > be
>> > terminated." I have been having trouble with Net Zero dial up (not
>> > connecting) so I uninstalled and reinstalled the program several times
>> > which
>> > didn't resolve the problem. Then I started getting the above message
>> > so I
>> > got a new disk thinking the old one might be corrupted. Same problem
>> > when
>> > I
>> > attempted reinstall. The error messages also includes "Can't load
>> > properties
>> > from file ...prop.enc." The last line is: "Caused by Win32Exception:
>> > Call
>> > to
>> > Create File()failed with (2) The system cannot find the file
>> > specified."
>> > I
>> > also did a clean boot and attempted another install with the same
>> > results.
>> > My operating system is Windows XP Home Edition.
>> >
>> > Broadband has finally become available in my rural area and is
>> > scheduled
>> > to
>> > be installed in about a month, however I am without internet in the
>> > meantime.
>> > Any suggestion would be gratefully appreciated. Thanks very much for
>> > any
>> > response.
>> >
>> >
>>
>>
>>