Thanks, Mark. The previous DVD-RW worked fine with current configuration. I
suspect it may be something in one of the programs I have that is not
compatible. Roxio is the first of them. May just have to do an uninstall...it
was a bear to install in the first place.

"Mark L. Ferguson" wrote:
[color=blue]
> If the BIOS sees the DVD-RW, then Windows only needs a compatible driver to
> make it work.. If no driver works with SP1, remove SP1 to use the DVD.
> Contact the maker of the drive for the needed driver. I would also go to the
> Dell site. They have all the drivers that are compatible with their systems.
>
> --
> Please use the Communities guidelines when posting.
> [url]http://www.microsoft.com/wn3/locales/help/help_en-us.htm[/url]
> Use the "Ratings" feature. It helps the new users.
> Mark L. Ferguson MS-MVP
> [url]https://mvp.support.microsoft.com/profile/Mark.Ferguson[/url]
>
> "Amadeus47" <Amadeus47@discussions.microsoft.com> wrote in message
> news:83530EFA-274C-4342-87AD-DDA2E2746495@microsoft.com...[color=green]
> > Tried CDGone - also reset MSAHCI to 0
> >
> > Dell XPS 410
> > Vista 32 SP1
> > 4 GB RAM
> > 250 GB HD
> > 250GB external drive - Firewire
> > Radeon 1950
> > DVD-RW Samsung SH-S203N (New - and the problem)
> >
> > The old drive is a Samsung TS-H553. The same problem happens with it as
> > well
> > when I reinstall it.
> >
> > The problem is the drive doesn't show up in Win Explorer.
> >
> > I see it in the Device Manager. Properties shows error 28, no driver
> > installed. Tried to update. I get a Roxio Cdr4 driver that cannot be
> > installed. Did uninstall drive from DM. But, same result. I know Vista
> > doesn't need a specific driver to run the DVD.
> >
> > Followed the directions in KB320553 re: MSAHCI and reset to 0 (Value was
> > 4).
> >
> > Ran CDGone. Still nothing.
> >
> > Tried to run a Vista repair but drive would not read. Went into setup and
> > changed setting to Autodetect RAID/ATA. Ended up blue screening with the
> > x78
> > error. Was able under this setting to access the drive and run a
> > repair...several times went through it. But, could not boot into Vista as
> > the
> > x78 error kept coming up. Went back and reset drive to RAID. Could boot
> > but
> > cannot see DVD drive.
> >
> > Nero was originally installed on system. Manually cleaned it out a month
> > ago. Everything worked fine since so did not know if there was an issue
> > with
> > that. Read on other posts that this may have been a problem. Downloaded
> > the
> > Nero cleaning program and ran it. No luck with it either.
> >
> > Do have Roxio 10 installed. Not sure if there is a problem there.
> >
> > So, any suggestions would be greatly appreciated. This has taken way more
> > time than I really want to expend...but, isn't that the way with
> > computers???
> >
> >
> > Thanks.
> >
> > Mike[/color]
>[/color]