For the record, I agree with Alias. And here is my opinion. I feel it is the
CUSTOMER'S RIGHT to decide what they DO or DO NOT want on their own computer.
Therefore, it should be UP TO THE CUSTOMER to decide what to install. I'd
rather have a blank computer upon purchase and load all of the software
myself rather than having it pre-installed with a bunch of Dell (or any other
company) crap on it. Just because I bought a Dell computer system does NOT
automatically mean I WANT the rest of what Dell may have to offer. It's like
saying I'll buy a new freight truck and expecting to leave with the ENTIRE
FLEET just because they ASSUMED that because I liked ONE I wanted ALL.

I therefore do not agree that a restore option should ONLY be available to
restore the computer back to it's "out of the box" condition; especially when
I'd be installing only ONE of the options that it originally came with vs.
the actual number. Like I mentioned previously I am NOT asking for anything
MORE than what is paid. It should be MY choice to decide what IS installed;
not what I NEED TO UNINSTALL to have the computer set up to my
specifications. "Techie" or not, this should be an option available to ALL
CUSTOMERS. Normally I would have built this desktop myself but because of
time constraints due to an unexpected crash this was not possible. This does
not give any manufacturer the right to overwhelm me (or my computer) with a
bunch of crap that they have no knowledge that I actually want. I don't care
if it's a marketing ploy or not. Let the CUSTOMER choose what they want on
their computer rather than have the manufacturer automatically install
whatever the heck they want and force the customer to then select and
uninstall all of the "additions". I don't think there is anything wrong with
this since the customer is paying for the computer. It's our hard earned
money and we should have every right to spend it as we see fit. It should be
OUR choice to install whatever options we want on a computer. Forcing us to
buy something pre-installed with anything we did not specifically request
inconveniences us and forces us to waste time when having to remove these
options from the computer. If they want to push the marketing strategy they
can just simply include a disc with all of this crap on it vs. taking the
liberty to pre-install it. They'd still be getting THEIR WAY by forcing their
crap upon us, but it would put the choice back in the customer's hands where
it rightfully belongs.