Mike Brannigan
"##Alias##" <aka@masked&anonymous.ec> wrote in message
news:%23AEeEwj7IHA.3624@TK2MSFTNGP05.phx.gbl...[color=blue]
> Mike Brannigan wrote:[color=green]
>> Mike Brannigan
>> "##Alias##" <aka@masked&anonymous.ec> wrote in message
>> news:eGTFyaj7IHA.3696@TK2MSFTNGP04.phx.gbl...[color=darkred]
>>> Mike Brannigan wrote:
>>>> "Munchichic" <Munchichic@discussions.microsoft.com> wrote in message
>>>> news:7603593E-14EB-4C8F-BCEE-DB8A4456BB24@microsoft.com...
>>>>> Hi Everyone. I realize this may be a "touchy" subject but I need to
>>>>> ask.
>>>>> After a massive computer failure I just bought a new Dell XPS 420
>>>>> desktop PC.
>>>>> My first Dell purchase. It came preloaded with Microsoft Vista Home
>>>>> Premium.
>>>>> I asked Dell for an original Microsoft installation CD as a backup.
>>>>> They
>>>>> refused. I have several friends and relatives who purchased Dell
>>>>> computers
>>>>> and many of them requested the same disc from Dell and received it
>>>>> without
>>>>> incident (some within the last 2 months). I think I should be entitled
>>>>> to a
>>>>> copy of the installation CD and not one that is from Dell preloaded
>>>>> with a
>>>>> bunch of Dell crap on it. Why can't I receive an original Windows CD
>>>>> like
>>>>> everyone else has requested? Am I asking the wrong person? What am I
>>>>> doing
>>>>> wrong? Any help is appreciated. I just spent $1000 on this new
>>>>> computer and
>>>>> think that should entitle me to the Windows OS disc (and I expect it
>>>>> will
>>>>> have the same product key that was used to install on my new Dell).
>>>>> Thank you.
>>>>
>>>> Dell have done nothing wrong.
>>>
>>> Of course not, ripping people off as long as Microsoft approves it is
>>> just fine and dandy.
>>>
>>> Snip long winded justification for the rip off.
>>>
>>> Alias[/color]
>>
>> Where's the rip off?
>> The buyer of a Dell PC gets a machine preinstalled with Windows and
>> whatever else Dell want to put on there.
>> And then they provide you with a method to get it back to just as you
>> bought it.
>> No one is promised anything else. What else do you expect and why ?
>> And in particular why do you think you need or should have anything more
>> then to get the machine back to exactly as how you got it when you
>> ordered it ?[/color]
>
> You see, the scam is so generalized that you think it's normal to load a
> computer with crap and sell it without providing a real copy of Windows.
> Dell, Microsoft and the boys know that most people are not aware of what's
> being done so they take full and complete advantage of their ignorance and
> shills like you defend it. The proper way to sell a machine is to include
> a copy of Windows and a CD with all the drivers without trial crap that in
> many cases is a real PIA to remove. But, hell, MS is happy; Dell is happy;
> the vendors of programs like Norton are happy and the computer user is
> screwed but three out of four ain't bad, right? And MS prices it so that
> white box makers, who really provide what should be provided, have a hard
> time competing.
>
> Alias[/color]
You do get a real (genuine) copy of Windows - it is preinstalled.
Most people do not want or need a generic OS DVD as they have no need to
move themselves out of support by doing anything other then recovering to as
shipped.
You need to stop thinking about your own situation as a none standard user
who may do OS reinstalls etc, and remember the millions of PC users who just
use the device and don't do any reinstalls etc.
Why do you think "the computer user is screwed"? they get the machine they
get an OS at a tiny fraction of what they would have paid retail then get it
preconfigured and ready to use of the the box with additional software that
many may find useful (and those that do not can either just delete the icons
or uninstall it) and the only people here complaining are ones like you who
are the exception to the vast majority of PC users today. (Yes I realize
that a number of years ago the techie user was the predominant PC user but
not today).
Microsoft may price their OS as they see fit (with large scale royalty OEMs,
generic OEM products in multiple packs, or singles and retail products too)
to recover the massive R&D costs and to incentivize OEMs to ship their OS.
There is no point bitching that the white box manufacturer who may wish to
ship a few Windows here and there as well as sell other OS or none OS
machines
should be given the same pricing as a massive royalty OEM who commits to
ship tens of thousands of systems. This is no different to the purchase of
a single retail copy of Office for $x00's dollars vs a large company getting
an Enterprise Agreement for 20,000 seats and paying the equivalent of $x0's
dollars. This is just market forces at work (Microsoft can depend on the
revenue stream from a royalty OEM or Enterprise Agreements but retail and
one offs are not great business sense.)
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