See KB943144 or take your machine backed to the person who "fixed" it. It
looks like they reinstalled WinXP and then installed SP3.

fotojunkie wrote:
> PA Bear - I just checked under My Computer Properties and it appears I had
> sp3 downloaded! Might that be the problem?
>
>> Windows version (e.g., WinXP SP3)?
>>
>> CrystalBall© sez...
>>
>> Updates are not installed successfully from Windows Update, from
>> Microsoft
>> Update, or by using Automatic Updates after you repair a Windows XP
>> installation:
>> http://support.microsoft.com/kb/943144
>>
>> NB: Also applies to clean installs, upgrade installs, and Recovery
>> installs. --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>> fotojunkie wrote:
>>> 11 updates covering windows xp, security and office could not be
>>> installed.
>>> Tried using auto updater, and at the MS site. Same problem, reason -
>>> something on your computer will not allow the updates to be
>>> installed!!! -
>>> no resolution given