Thanks to everyone who responded. It was indeed my McAfee Firewall that was
hindering the install. After disabling the firewall the update went through
without a hitch! But, ....It would have been very helpful if the error code
search had this information available instead of returning "no results
found". Also, a lot of undue stress could have been avoided if there was
something in the update alert stating to temporarily disable the firewall
before attempting to install in the first place! Then if there were actually
some helpful information found in the "get help" link next to the error code,
I might not have had to present my query here either. Because all other
updates previously executed on my computer through Windows Update have not
been affected by my firewall, I did not immediately think of this. Because
Windows Update said that the Update installed successfully before my computer
rebooted and then said the error failed after the very last stage that occurs
after reboot, I assumed that there was nothing hindering the download or
install on my end. I just find the entire process of the update and the
attempt to obtain support very frustrating and confusing. Although I am very
grateful to have found a solution to my problem here, I feel that consumers
should not have to go to these lengths to find solutions when problems occur!

Thanks again to everyone for your suggestions! Whew! Glad that's over! :o)

--
Necy Bennett


"LesleyO" wrote:
[color=blue]
>
> "NecyB" <NecyB@discussions.microsoft.com> wrote in message
> news:4C21F145-2DFE-49B8-B67A-247B84C33B95@microsoft.com...[color=green]
> > Windows update has attempted to install update KB936330 for Windows Vista
> > SP1
> > eight (8) times on my computer since June 6! Each and every time my system
> > reboots after the 3rd stage of the install and an error message appears
> > stating the the update DID NOT install and changes are being reverted. The
> > update takes about and hour to download and install on my satellite
> > internet
> > connection, but takes about an hour and a half to revert back after the
> > installation fails. According to my update history, the error code for the
> > failed download is 80041315. I have searched support (as suggested) for
> > this
> > error code and no such code can be found. Also, all of the suggestions by
> > "support" are vague to say the least! I have gone to the support sites
> > that
> > suggest I manually download the update...but I am confused about the
> > language
> > part. I know that I have Windows Vista Home Premium 32-bit on my computer.
> > After reading some of these posts of folks who have attempted to manually
> > download...I think I will not go that route just yet! At this point I am
> > only
> > being nagged and inconvienced by Windows Update trying to unsuccessfully
> > install an update. I do not want to jeopardize damaging my computer as
> > well!
> > I have also gone the email route to support about this issue and have not
> > gotten a reply! What I do not understand is: after a full month of this
> > update failing to install why does Windows Update continue to attempt the
> > installation? After seeing all of the problems it seems that everyone is
> > having with this update (and so many different error codes) I can only
> > assume
> > that this is a problem on Microsoft and/or Windows Update's end. Why can't
> > this issue be resolved?
> > --
> > Necy Bennett[/color]
>
> I did a manual download of SP1 with no problems. First, though, I made sure
> all of the steps recommended by the 'before you download' page at MS were
> done (all drivers updated, etc.). I also completely turned off my Norton
> Internet Security 2008. The download didn't take as long as I thought it
> would, and everything's been fine, since. (HP Pavilion Dual Core, Vista Home
> Premium.)
> Lesley
>
>[/color]