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Old 06-28-2008, 02:41 AM
Mick Murphy
Newsgroup Contributor
 
Posts: n/a
RE: Blue Screen Crash Dump - Driver Conflict

Start>Right-click Computer>Properties>Device Manager>check to see the
Properties of your Hardware Drivers there.
--
Mick Murphy - Qld - Australia


"Mel" wrote:
[color=blue]
> I have problem like I cannot fix by myself. Usually I can find help from the
> internet with error codes but not on this case. Sometimes somehow will my
> computer crash, file what is shown is BDFTDIF.SYS but it's not an malware,
> it's related BitDefender (as it told me google). Anyway I wanted to find a
> way to fix this but still nothing..
> --
> problem and solution center is saying:
>
> Problem caused by Device Driver
>
> You received this message because a device driver installed on your computer
> caused Windows to stop unexpectedly. This type of error is referred to as a
> "stop error." A stop error requires you to restart your computer.
>
> More information
>
> --------------------------------------------------------------------------------
> Problem report summary
>
> Problem type - Windows stop error (a message appears on a blue screen with
> error code information)
> Solution available? - No
> What does this problem mean? - Windows has encountered a problem it cannot
> recover from and it needs to be restarted
> Cause - Unknown
> Computer symptoms - A message appears on a blue screen with error code
> information (for example: 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED)
> Additional steps for you to take - Please continue to send problem reports
> so analysts at Microsoft can study and try to correct the problem as quickly
> as possible
>
> -----------------------------
>
> Blue Screen is telling me switch off video or bios cache or shadow.. Anyway
> how can I know wich driver is causing it? Event Viewer is not telling also
> nothing much.
>
> ----
> WERE31D dump file:
>
> Windows NT Version 6.0 Build: 6001 Service Pack 1
> Product (0x3): Windows Vista (TM) Home Premium
> Edition: HomePremium
> BuildString: 6001.18000.x86fre.longhorn_rtm.080118-1840
> Flavor: Multiprocessor Free
> Architecture: X86
> LCID: 1033
> --------------------------
>
> Thanks![/color]
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Old 06-28-2008, 02:41 AM