I attach Snappy1.png which shows my Snappy Fax (Menu)/Settings/Modem
Settings. You will see it is using Com3 and it might be worth trying each of
Com 3, Com 2 and Com 1.
You might try StartButton/Control Panel/Hardware and Devices/Modems (expand
[+]) and investigate the Properties of the device there. The Advanced tab
shows the Com Port and you can also run the Diagnostics (tab). If that fails
right-click on the the modem in Device Manager and select Uninstall, then
restart and let it be discovered as new hardware.
Doug

"Hiren" <hirenme********.com> wrote in message
news:5110B1A2-16E2-42CE-A91A-E4D3915BF0A8@microsoft.com...
> Install the drivers that the manufacturer supplied along with the
> device.If
> no drivers were provided,visit your modem manufacturer's web-site.
>
> "Sue Gill" <Sue.Gill.3biikn@no-mx.forums.vistaheads.com> wrote in message
> news:Sue.Gill.3biikn@no-mx.forums.vistaheads.com...
>
> Following advice on the forum I have downloaded Snappy Fax but am unable
> to use it. I am getting the error message:
> "Your com port option has not been set. Go to Settings (Modem Set up)
> and select the com port your modem is connected to"
> What should I do?
> Windows didn't find a modem automatically and I don't know how to
> select one from the list given.
>
>
> --
> Sue Gill
> Posted via http://www.vistaheads.com
>