You're welcome.

"tgeorge" <tgeorge@discussions.microsoft.com> wrote in message
news:D7FD14ED-ECC8-48B9-BDD2-CF8E100C24CC@microsoft.com...
> Again, many thanks for the help. It may take a couple days to get access
> to
> a computer to follow the steps you provided, but I'll try it, and get back
> to
> you.
>
> I appreciate your expertise.
>
> "Colin Barnhorst" wrote:
>
>> The drive is probably formatted FAT32 since Macs cannot modify NTFS
>> files.
>> Vista should still be able to handle the files since Vista has no problem
>> with FAT32. However I suspect that the drive was formatted with a Mac
>> and
>> Vista may not be able to mount it. Do you have another computer which
>> you
>> can hook it up to and see if you can pull any files you need off of it?
>> What you need to do is get the files off, hook it back up to the Vista
>> machine, use Drive Management to delete the partition, recreate the
>> partition, and assign a drive letter. You shouldn't have any issue with
>> it
>> after that.
>>
>> "tgeorge" <tgeorge@discussions.microsoft.com> wrote in message
>> news:9F8D2C76-4E7F-4885-9C52-817DEA0C5100@microsoft.com...
>> > Many thanks, Colin. I had not found the Disk Management function
>> > previously.
>> >
>> > Unfortunately, the problem persists. The disk appears in Disk
>> > Management,
>> > its status is Online. However, when I right click the volume, the
>> > option
>> > to
>> > Change Drive Letter and Paths is grayed out. The only options are
>> > Delete
>> > Volume and Help (which doesn't have an answer for this issue).
>> >
>> > Here's a piece of information that could be the root of the issue: the
>> > data
>> > on the disk was written from a Mac. But it was written to be readable
>> > by
>> > both Macs and PCs.
>> >
>> > Any thoughts? Again, many thanks.
>> >
>> > "Colin Barnhorst" wrote:
>> >
>> >> Is it assigned a drive letter in Drive Management?
>> >>
>> >> Right click Computer, choose Manage, expand Storage, and choose Disk
>> >> Management.
>> >>
>> >> "tgeorge" <tgeorge@discussions.microsoft.com> wrote in message
>> >> news:A5B9369B-14C0-486A-9EAB-86401B9D9D4E@microsoft.com...
>> >> >I am connecting an external hard drive (Acomdata 250G drive - pretty
>> >> > standard) via USB to my HP laptop running Vista. I am able to see
>> >> > the
>> >> > device
>> >> > listed under Disk Drives in the Device Manager. Drilling into
>> >> > Properties,
>> >> > I
>> >> > see that the device is running properly and, having re-loaded the
>> >> > device
>> >> > drivers, I have the most recent drivers.
>> >> >
>> >> > The issue: I am unable to see the device listed in Window Explorer,
>> >> > and
>> >> > thus
>> >> > I can't drill into the folders to get at the content.
>> >> >
>> >> > Any help is greatly appreciated.
>> >>
>>