#$%#$% Norton!!!! Norton/Symantec leaves so much crap behind that you have
to use special tools just to remove their crappy software.

Download and run the Norton Removal Tool
http://service1.symantec.com/SUPPORT...=&osv=&osv_lvl

Maybe you can try Symantec support.

Support - Symantec Corp.
http://www.symantec.com/techsupp/index.html

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:NrD7h.2$nW7.0@newsfe02.lga,
J Lunis <jay.lunis******.com> hunted and pecked:
> Wesley Vogel wrote:
>> bcmntio.sys belongs to the software CheckIt Diagnostics.
>>
>> Smith Micro Software's CheckIt Diagnostics is part of Norton\Symantec
>> SystemWorks 200?.
>>
>> Open Services...
>> Start | Run | Type: services.msc | Click OK |
>> Locate bcmntio and double click it | Set the Startup type to disabled
>>
>> mapmem.sys also belongs to the software CheckIt Diagnostics.
>>
>> See if you can find it in services.
>>
>> Also ...
>> Open the Device Manager...
>> Start | Run | Type: devmgmt.msc | Click OK |
>> View menu | Select Show hidden devices |
>> Click the [+] next to Non-Plug and Play Drivers |
>> See if bcmntio and/or mapmem are listed |
>> Double click each one | General tab |
>> Disable under Device usage | Driver tab |
>> Set to Disabled under Startup
>>
>> Maybe you can try Symantec support.
>>
> Thanks for the reply.
> Tried services.msc. I get a popup - do I want to search the net or
> search my hard drive?
> Went to My Computer, Manage, Services. Nothing listed by file name,
> just by description. How do I connect bcmntio to any particular service?