Hardware updates are labled Optional, not "important". Uninstall the update
and leave things alone since it caused you a problem. Once you know an
update is not right for your system you should hide or just ignore it. The
"important" update was just the Defender update.

"Chris" <Chris@discussions.microsoft.com> wrote in message
news:E0084ADE-5698-4C07-9A06-363C05ADB86A@microsoft.com...
> Thank you, Mick.
>
> I honestly don't know (and previously didn't really care) what I was
> installing. I assumed that if an update came from MS and was labeled
> important that I should install it. And I don't know enough, or have
> enough
> time, to figure out what the installation is - I just want to have a
> reliable
> computer / system that I can use everyday.
>
> Your comments seem helpful, so I will try to do what you suggest.
>
> But, first, when I start messing with this stuff, uninstalling, and the
> like, am I putting myself at risk of crashing my whole system, or getting
> involved in untold hours of time?
>
> Thanks for taking the time to respond.
> --
> Chris
>
>
> "Mick Murphy" wrote:
>
>> It sounds like you installed a Video Card Driver from Windows Updates.
>> Never install 3rd party hardware Drivers from WU.
>>
>> Go to either your Computer's, Graphic Card's or Motherboard
>> Manufacturer's
>> manufacturer's website and download the latest Graphics/Video Driver from
>> there, not MS!
>>
>> Also, you can uninstall the offending updates, and when they appear for
>> install
>> again>Right-Click> Hide.
>>
>> And there is always System Restore.
>> Start>Programs>Accessories>SystemTools>System Restore.
>> --
>> Mick Murphy - Qld - Australia
>>
>>
>> "Chris" wrote:
>>
>> > BACKGROUND:
>> >
>> > I am only a user, and do not have technical knowledge.
>> >
>> > EQUIPMENT:
>> >
>> > I have MS Vista Basic Home Edition with service pack 1 and all updates
>> > current up to 6-1-2008 (there are today 6-4-2008 two updates waiting to
>> > be
>> > installed, but now I am afraid to install them due to the following
>> > problem).
>> >
>> > I have MS Office Home and Student 2007.
>> >
>> > My computer is a PowerSpec 32-bit with 2 GB of RAM and my monitor is an
>> > Acer
>> > 17” wide.
>> >
>> > All of this was purchased about four months ago.
>> >
>> > PROBLEM:
>> >
>> > On 6-1-2008, when I turned on my computer I was notified of two MS
>> > updates
>> > (I do not use automatic updating), and installed them:
>> >
>> > * Update for Windows Vista (KB947562)
>> >
>> > * Definition Update for Windows Defender - KB915597 (Definition
>> > 1.33.9770.6)
>> >
>> > My computer installed and then automatically shut down and re-started.
>> >
>> > At this point all my fonts, icon sizes, etc were different than before.
>> > My
>> > gadget clock, for example, was larger than before, and instead of round
>> > it
>> > was an oval, like something was squishing it from the top. My Word
>> > Arial
>> > font, for example, was “wider” and to get it to look like it did before
>> > I had
>> > to change to Arial Narrow (but I don’t want my documents in Arial
>> > Narrow).
>> > My email font (characters) were also different than before. Many other
>> > changes also occurred.
>> >
>> > My problem is, or the outcome I want is, to have my settings and
>> > appearances
>> > like they were before.
>> >
>> > WHAT I’VE TRIED:
>> >
>> > I’ve spent about two hours trying to change my display settings.
>> > Nothing
>> > seems to work. For example, I can get my gadget clock almost round,
>> > but not
>> > like before. I can’t even begin to figure out how to correct the font
>> > problem. All my email fonts look strange, and are hard to read, like
>> > the
>> > letters aren’t completely filled in. The words that Yahoo uses in
>> > their
>> > email forms are now bold and I can’t unbold them.
>> >
>> > I’ve tried to restore to a date before 6-1-08, but can’t figure out how
>> > to
>> > do it. Apparently in XP there was some kind of “return to before this
>> > date”
>> > function but this doesn’t seem to be available with Vista.
>> >
>> > I’ve asked for help on a local email group, and most said try fooling
>> > with
>> > the display settings.
>> >
>> > One person said, “It sounds like the updates crapped out your video
>> > driver.
>> > I would check your PC makers website for an updated video driver and
>> > install
>> > that. Then I would play with the resolution in your display settings
>> > in
>> > "Control Panel". If these aren't the issue then I might try deleting
>> > the
>> > hardware (found under Display Adapter in Device Manager) and then press
>> > scan
>> > for new hardware. This may require a reboot.”
>> >
>> > But I don’t know what this means and would feel afraid to try to do
>> > something like this, whatever it is.
>> >
>> > I tried to get into MS’s 90-day free help thing on-line (since MS
>> > obviously
>> > caused this problem) but they aren’t recognizing my 20-digit product
>> > code, so
>> > apparently they’re not going to fix this for free.
>> >
>> > I searched this MS community and somehow found a posting about the same
>> > kind
>> > of problem also dated 6-1-2008, but can’t find it now.
>> >
>> > I apologize if this is redundant, but I just want to go back like it
>> > was
>> > before, and need help doing that.
>> >
>> > Thanks for your consideration.
>> >
>> >
>> > --
>> > Chris