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Old 01-04-2007, 04:25 AM
NewScience
Newsgroup Contributor
 
Posts: n/a
Re: Windows XP hangs at (start-up) Logo, but will start in safe mo

More than likely it is a driver problem. You have turned off everything
that would prevent a Normal bootup.
The only thing left would be someone mucking around with the:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows
NT\CurrentVersion\Winlogon\Notify

key entries. Sometimes, if you don't have a very good Firewall, someone
installs an entry in there. This entry is used when the system starts up.

You have two options:

1. Reboot and select Debugging mode and monitor the output and see where it
stops (driver name). Hopefully you have Auto restart off on failure. The
menu has this option Disable restart (or something like that).
2. Turn debugging mode on:

Add the following key value under:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

UserEnvDebugLevel DWORD 0x30002

Reboot under Normal. Make sure you have turned off Auto reboot on Failure
under Control Panel | System | Advanced | Startup and Recovery. This will
prevent Windows from crash and automatically reboot and keep doing it.

When you reboot after the Registry change to Winlogon, a file will be
created (aborted since the system will not come up all the way) under
C:\Windows\Debug\UserMode - named userenv.log.

After you fail, reboot (REMEMBER to turn that registry value off - just
rename that key in case you need to ever do this again AND Add to
Favorites - so you can always find it). Reboot in Safe Mode. Look at the
file contents. Remember, you will have two different sections in there:

1. Session of failure
2. Session after reboot into Safe Mode prior to unsetting registry key.

Hopefully, you will see where you were when the crash happened on the first
section.

Once you get Windows XP up and running ... do you have the Windows XP CD?
If so, you should run:

winnt32 /cmdcons

from the i386 folder (unless you have the i386 folder already on your hard
drive). This installs the Recovery Console onto your hard drive and adds an
option to the bootup menu to reboot in Recovery Console. You then don't
need to use the Window XP CD Recovery Console from there again.

Regardless, there is an option under Recovery Console called: listsvc(s).
This tracks down all the drivers and services. You can also ... once you
know the offending driver or service ... disable it from there.

"Colin" <Colin@discussions.microsoft.com> wrote in message
news:065DF0DA-FF67-4048-8DD2-4D605DE970EE@microsoft.com...
> Hi,
>
> I have disabled everything to do with Norton/Symantec but fails to load. I
> have also ran chkdsk with no reported problems.
>
> Could this be a driver problem?
>
> Thanks
>
>
> "NewScience" wrote:
>
>> If you rebooted in Normal mode and nothing, try (after I read some of
>> your
>> other posts) booting in Safe Mode, run SERVICES.MSC and mark anything
>> Norton
>> as Startup Type Disabled.
>>
>> Then Reboot in Normal.
>>
>> By the way, have you run chkdsk /f /r c: to insure the hard drive is
>> good?
>>
>> "Colin" <Colin@discussions.microsoft.com> wrote in message
>> news:9DBCDA2B-AF44-4C08-9107-5C041488D082@microsoft.com...
>> > Hi,
>> >
>> > Made the changes to the registry (only three items listed - ) and
>> > checked
>> > the start-up folders, but all empty.
>> >
>> > I have tried booting in last good configuration but no joy.
>> >
>> > For some reason I do not have a restore point however this option is
>> > running.
>> >
>> > "NewScience" wrote:
>> >
>> >> The reason, in MOST cases, why Safe Mode works is because it prevents
>> >> any
>> >> Startup Programs and support Drivers from Starting.
>> >>
>> >> I would first, after booting in Safe Mode, open the reigistry and
>> >> rename
>> >> the
>> >> Run keys under
>> >>
>> >> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Run
>> >> HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Run
>> >>
>> >> Then reboot in normal mode. I would also check:
>> >>
>> >> C:\Documents and Settings\All Users\Start Menu\Programs\Startup
>> >> C:\Documents and Settings\[USERNAME]\Start Menu\Programs\Startup
>> >>
>> >> and move anything there out to someplace else.
>> >>
>> >> If the system reboots after these steps, then something is in the Run
>> >> keys
>> >> or Startup folders that is causing the problem.
>> >>
>> >> Have you tried booting in Last Known Good Configuration? What no
>> >> System
>> >> Restore points? Did you turn the System Restore feature off?
>> >>
>> >>
>> >> "Colin" <Colin@discussions.microsoft.com> wrote in message
>> >> news:D0C680C5-3F8E-4D6B-92E3-0D71A2EEB4C4@microsoft.com...
>> >> > Ok, this is my problem. Windows XP (Media Centre version) hangs
>> >> > during
>> >> > startup. Displays the logo and scrolling blue bars but that is it. I
>> >> > am
>> >> > able
>> >> > to start in safe mode with no problems (in safe mode, with network
>> >> > and
>> >> > command prompt).
>> >> >
>> >> > This is what I have done so for:
>> >> >
>> >> > Scan Disk - no reported problems
>> >> > Defrag - no problems
>> >> > Clean boot - msconfig, un-ticked all in selective start-up, but
>> >> > fails
>> >> > to
>> >> > load in normal mode (tried with and without "windows essentials"
>> >> > running
>> >> > in
>> >> > the services tab).
>> >> > Diagnostic start-up, again fails during normal start-up.
>> >> >
>> >> > Anything else I can try??
>> >> >
>> >> > Would repair windows installation work?
>> >> >
>> >> > Many thanks
>> >> >
>> >>
>> >>
>> >>

>>
>>
>>



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Old 01-04-2007, 04:25 AM