Hi,

Downloaded the removal tool, but again it states that it can only be run in
normal mode.

Colin

"Michael D. Alligood" wrote:

> Use this:
> http://service1.symantec.com/SUPPORT...01091013435207
>
>
> --
> Michael D. Alligood,
> MCSA, MCDST, MCP, A+,
> Network+, i-Net+, CIW Assoc.,
> CIW Certified Instructor
>
>
>
> "Colin" <Colin@discussions.microsoft.com> wrote in message
> news:DD1B287E-976D-4608-8727-5D384CD2D23E@microsoft.com:
>
> > Hi,
> >
> > Will not allow me to uninstall as I am safe mode, it tells me to start in
> > normal mode, if I could start in normal mode I would not need to uninstall my
> > AV! Thanks Norton ;-)
> >
> > "Michael D. Alligood" wrote:
> >
> > > Do you have Anti-Virus running. If so, uninstall it.
> > >
> > > --
> > > Michael D. Alligood,
> > > MCSA, MCDST, MCP, A+,
> > > Network+, i-Net+, CIW Assoc.,
> > > CIW Certified Instructor
> > >
> > >
> > >
> > > "Colin" <Colin@discussions.microsoft.com> wrote in message
> > > news:966AA9C1-13D3-48A1-AFB1-079A8B5ED0AF@microsoft.com:
> > >
> > > > Guess what? no system restore point available (sorry should have put that)!
> > > >
> > > > "Jon" wrote:
> > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > And if you're wondering why on earth I wrote that, well "Colin"
> > > > > <Colin@discussions.microsoft.com> wrote in message
> > > > > news:D0C680C5-3F8E-4D6B-92E3-0D71A2EEB4C4@microsoft.com...
> > > > > > Ok, this is my problem. Windows XP (Media Centre version) hangs during
> > > > > > startup. Displays the logo and scrolling blue bars but that is it. I am
> > > > > > able
> > > > > > to start in safe mode with no problems (in safe mode, with network and
> > > > > > command prompt).
> > > > > >
> > > > > > This is what I have done so for:
> > > > > >
> > > > > > Scan Disk - no reported problems
> > > > > > Defrag - no problems
> > > > > > Clean boot - msconfig, un-ticked all in selective start-up, but fails to
> > > > > > load in normal mode (tried with and without "windows essentials" running
> > > > > > in
> > > > > > the services tab).
> > > > > > Diagnostic start-up, again fails during normal start-up.
> > > > > >
> > > > > > Anything else I can try??
> > > > > >
> > > > > > Would repair windows installation work?
> > > > > >
> > > > > > Many thanks
> > > > > >
> > > > >
> > > > > If you can get into safe mode, you could try a System Restore point, if
> > > > > you've got one handy.
> > > > >
> > > > >
> > > > > --
> > > > > Jon
> > > > >
> > > > >
> > >
> > >
>
>