Potentially more interesting than the HijackThis log would be the fault
data - what is that according to the Problem Reports and Solutions Center
control panel:
[url]http://zachd.com/pss/pss.html#bucket[/url]
?

--
Speaking for myself only.
See [url]http://zachd.com/pss/pss.html[/url] for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"chris abbott" <manbearpig37******.com> wrote in message
news:ABA50840-525B-45DA-A3B1-1894B99297DB@microsoft.com...[color=blue]
> whenever i go to program files of appdata, explorer crashes. avanquest
> systemsuite 8 found some viruses earlier today.
> somethung like mal_vundo.
> i also ran hijackthis and found some things hooking on to rundll32.dll.
> here i my log after i ran hijackthis one.
> (p.s.- i am now virus, spyware, and malware free.)
>
> Logfile of Trend Micro HijackThis v2.0.2
> Scan saved at 9:17:00 PM, on 5/7/2008
> Platform: Windows Vista SP1 (WinNT 6.00.1905)
> MSIE: Internet Explorer v7.00 (7.00.6001.18000)
> Boot mode: Safe mode
>
> Running processes:
> C:\Program Files\Avanquest\SystemSuite\SSuite.exe
> C:\Windows\explorer.exe
> C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
>
> R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
> [url]http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html[/url]
> R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
> [url]http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com[/url]
> R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = yahoo.com
> R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
> [url]http://go.microsoft.com/fwlink/?LinkId=69157[/url]
> R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
> [url]http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com[/url]
> R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
> [url]http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html[/url]
> R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
> [url]http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com[/url]
> R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
> [url]http://go.microsoft.com/fwlink/?LinkId=69157[/url]
> R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
> R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
> [url]http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com[/url]
> R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
> R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
> R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
> R3 - URLSearchHook: Yahoo! ?u??C -
> {EF99BD32-C1FB-11D2-892F-0090271D4F88} -
> C:\PROGRA~1\Yahoo!\Companion\Installs\cpn1\yt.dll
> O2 - BHO: &Yahoo! Toolbar Helper -
> {02478D38-C3F9-4efb-9B51-7695ECA05670} -
> C:\PROGRA~1\Yahoo!\Companion\Installs\cpn1\yt.dll
> O2 - BHO: Skype add-on (mastermind) -
> {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program
> Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
> O2 - BHO: WormRadar.com IESiteBlocker.NavFilter -
> {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program
> Files\Avanquest\SystemSuite\LinkScannerIE.dll
> O2 - BHO: Yahoo! IE Services Button -
> {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program
> Files\Yahoo!\Common\yiesrvc.dll
> O2 - BHO: Groove GFS Browser Helper -
> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft
> Office\Office12\GrooveShellExtensions.dll
> O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -
> C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
> O3 - Toolbar: Acer eDataSecurity Management -
> {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - (no file)
> O3 - Toolbar: Yahoo! ?u??C - {EF99BD32-C1FB-11D2-892F-0090271D4F88} -
> C:\PROGRA~1\Yahoo!\Companion\Installs\cpn1\yt.dll
> O3 - Toolbar: Veoh Browser Plug-in -
> {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Program Files\Veoh
> Networks\Veoh\Plugins\reg\VeohToolbar.dll
> O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows
> Defender\MSASCui.exe -hide
> O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering
> Technology\eDataSecurity\eDSloader.exe
> O4 - HKLM\..\Run: [Acer Assist Launcher] C:\Program Files\Acer
> Assist\launcher.exe
> O4 - HKLM\..\Run: [ALaunch] C:\Acer\ALaunch\AlaunchClient.exe
> O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
> O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program
> Files\Java\jre1.6.0_06\bin\jusched.exe"
> O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft
> Office\Office12\GrooveMonitor.exe"
> O4 - HKLM\..\Run: [QuickTime Task] "C:\Program
> Files\QuickTime\QTTask.exe" -atboottime
> O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program
> Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
> O4 - HKLM\..\Run: [WPCUMI] C:\Windows\system32\WpcUmi.exe
> O4 - HKLM\..\Run: [VirusScannerPro]
> C:\PROGRA~1\Avanquest\SystemSuite\MemCheck.exe
> O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
> O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
> O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
> O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
> O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
> O4 - HKLM\..\Run: [iCall Internet Phone] "C:\Program
> Files\iCall\iCall.exe" /startup
> O4 - HKLM\..\Run: [iTunesHelper] "C:\Program
> Files\iTunes\iTunesHelper.exe"
> O4 - HKCU\..\Run: [filehippo.com] "C:\Program
> Files\filehippo.com\UpdateChecker.exe" /background
> O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program
> Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
> O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe"
> /nosplash /minimized
> O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
> O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media
> Player\WMPNSCFG.exe
> O4 - HKUS\S-1-5-20\..\Run: [WindowsWelcomeCenter] rundll32.exe
> oobefldr.dll,ShowWelcomeCenter (User 'NETWORK SERVICE')
> O4 - Global Startup: Empowering Technology Launcher.lnk = ?
> O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel
> present
> O8 - Extra context menu item: E&xport to Microsoft Excel -
> res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
> O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
> C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
> O9 - Extra 'Tools' menuitem: Sun Java Console -
> {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
> Files\Java\jre1.6.0_06\bin\ssv.dll
> O9 - Extra button: Send to OneNote -
> {2670000A-7350-4f3c-8081-5663EE0C6C49} -
> C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
> O9 - Extra 'Tools' menuitem: S&end to OneNote -
> {2670000A-7350-4f3c-8081-5663EE0C6C49} -
> C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
> O9 - Extra button: Yahoo! Services -
> {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program
> Files\Yahoo!\Common\yiesrvc.dll
> O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} -
> C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
> O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} -
> C:\Program Files\Bonjour\ExplorerPlugin.dll
> O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
> C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
> O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
> O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
> O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
> O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
> O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
> O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
> O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
> O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
> O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
> O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} -
> C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
> O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} -
> C:\PROGRA~1\COMMON~1\Skype\Skype4COM.dll
> O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program
> Files\Lavasoft\Ad-Aware 2007\aawservice.exe
> O23 - Service: ALaunch Service (ALaunchService) - Unknown owner -
> C:\Acer\ALaunch\ALaunchSvc.exe
> O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies
> Inc. - C:\Acer\eManager\anbmServ.exe
> O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common
> Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
> O23 - Service: Bonjour Service - Apple Inc. - C:\Program
> Files\Bonjour\mDNSResponder.exe
> O23 - Service: eDataSecurity Service - HiTRSUT - C:\Acer\Empowering
> Technology\eDataSecurity\eDSService.exe
> O23 - Service: eLock Service (eLockService) - Acer Inc. -
> C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
> O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering
> Technology\eNet\eNet Service.exe
> O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. -
> C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
> O23 - Service: eSettings Service (eSettingsService) - Unknown owner -
> C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
> O23 - Service: iPod Service - Apple Inc. - C:\Program
> Files\iPod\bin\iPodService.exe
> O23 - Service: Lexar Secure II (LxrSII1s) - Unknown owner -
> C:\Windows\SYSTEM32\LxrSII1s.exe
> O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program
> Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
> O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility
> Center\MobilityService.exe
> O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown
> owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
> O23 - Service: SystemSuite Task Manager - Avanquest Software USA, Inc. -
> C:\PROGRA~1\Avanquest\SystemSuite\MXTask.exe
> O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering
> Technology\ePower\ePowerSvc.exe
> O23 - Service: XAudioService - Conexant Systems, Inc. -
> C:\Windows\system32\DRIVERS\xaudio.exe
>
> --
> End of file - 9252 bytes
> advice please?[/color]