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Old 05-20-2008, 04:40 AM
David Webb
Newsgroup Contributor
 
Posts: n/a
Re: Winfax 10 will not re-install with SP3 loaded


"Peter" <nospam@nospam9876.com> wrote in message
news:4nr4345ftapchh5t205tti8346meh14489@4ax.com...
>
> "David Webb" <dwebb211@earthling.net> wrote
>
>>
>>"Joe" <noone@home.cc> wrote in message
>>news:6fq334dsjm81unrej9qhcdfbkt0kakrbh1@4ax.com. ..
>>> On Fri, 16 May 2008 20:12:05 -0400, Joe <noone@home.cc> wrote:
>>>
>>>>I finally got SP3 to work and it seems fine but the tech I was
>>>>chatting with had me take out Winfax 10.02u before installing SP3.
>>>>No matter what I do I cannot get it to install and run properly now,
>>>>even after cleaning the registry and the win.ini files and running the
>>>>program from Symantec that cleans out all left overs from the Winfax
>>>>removal. There is no mention of it on the Symantec site either.
>>>>
>>>>I saw no reference to this problem on the Microsoft TechNet.
>>>>
>>>>Has anyone encountered this problem? It was fine before the install of
>>>>SP3
>>>>
>>>>Thank you
>>>>
>>>>Joe
>>>
>>>
>>> Was finally able to get WinFax back in and working, I had to d/l a
>>> small file from getfaxing.com that allowed me to reinstall WinFax with
>>> IE7 on the machine. That was the trouble all along IE7 not SP3.
>>>
>>>
>>> Thanks to all who helped!
>>>
>>> Joe

>>
>>Others reading this thread may have the same problem as you did. It would be
>>nice to know exactly which file you downloaded from getfaxing.com to cure the
>>problem. Is it available to anyone or only premium members?
>>

> I have winfax 10.02 (the latest I have ever seen available) working
> fine under XP. It took quite a while, including several
> re-installations, to make it recognise the modem (already installed
> and working under XP) etc.
>
> I even have it working on a laptop with a GSM fax card.... that took
> rather longer!!!
>
> But one cannot enter the sender data like the fax and voice numbers.
> Only the CSID can be entered and if you try to type in any of the
> others the dialog box vanishes. I suspect the data is held in a file
> somewhere, or in the registry, but thus far have not found it. The
> winfax registry entry is under Delrina by the way (the original owner)
> not Symantec.


Actually, Symantec issued version 10.03 that supposedly dealt with WinXP issues.
I have version 10.02, which ran perfectly on my Win2K system but I never
installed it after upgrading to WinXP Pro.

FWIW, Symantec also issued a 10.04 update (patch) for version 10.02 and 10.03.

Yes, Delrina was the original developer/author of Winfax. I had the Delrina
suite of utilities which included winfax 3 (or maybe it was 4). Initially
Symantec didn't do much to Winfax's code (thank goodness) that's why a lot of
Delrina entries are found in the registry and elsewhere in the program settings.

Here's an old link for info about the 10.04 update:

Installing the WinFax PRO 10.04 update
http://service1.symantec.com/SUPPORT...04?Open&src=_w




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Old 05-20-2008, 04:40 AM