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Old 05-16-2008, 07:00 PM
TooPokyMon
Newsgroup Contributor
 
Posts: n/a
Re: Cumulative Security Update for IE7 for Windows XP (KB947864)

Yes, I see your point. Well, I went to the Microsoft Update site and looked
for the download.
I was thinking that perhaps I could force the download again and it might
act differently. I
did find a page discussing the update but not one providing a link to the
download. I did, however,
find an indication of another download that was listed in my history as
having failed.
Security Update for Windows XP (KB927802). I don't know if th two are
related.

I also went into Add and Remove Programs to see if anything seemed out of
place. I removed
an update to the Office 2007 Compatibilty program and the program itself
(since I don't use it)
but that had no effect on the pending installation.

I have tried running the installation both as express and custom. Both fail.

I made sure the IE7 was the default browser (and that I was usuing IE7) just
in case there was
some issue with having Firefox installed.

Lastly, I tried to kill the process that was running the installation.
Namely a file called wuauclt.exe.

"artfudd" wrote:

> No use suggesting something to try since it might be something you tried and
> doesn't work... :) Maybe it would be a good idea to list what you have tried?
>
> --
> Art (artfudd)..
> ----------------
> "TooPokyMon" <TooPokyMon@discussions.microsoft.com> wrote in message
> news:E5AA412C-E2AA-4383-9B0A-F32037A43DA6@microsoft.com...
> > I'm a noob at this so beware. I recently had to re-install XP pro (actually
> > it was a re-upgrade to maintain all existing data/software). Then I decided
> > to install SP3 instea of returning to SP2. Both went well and without
> > problems that I am aware of. Since, Auto-Update has downloaded the update
> > named in the subject line. Problem is that when I select the download for
> > installation I get a message, "Some updates could not be installed" within a
> > few seconds. The body of the window indicates "Cumulative Security Update
> > for Internet Explorer 7 for Windows XP (KB947864)" as the uninstalled item.
> > Nothing I have tried makes the installation work or allows me to get rid of
> > it. Any help is appreciated.

>
>

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Old 05-16-2008, 07:00 PM