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Old 05-16-2008, 01:20 PM
PA Bear [MS MVP]
Newsgroup Contributor
 
Posts: n/a
Re: SP3 installation problem

What devices are attached to the system (e.g., external HDD; USB key)?

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron...tallation.aspx

Steps to take before you install WinXP SP3
http://support.microsoft.com/kb/950717

How to troubleshoot an unsuccessful installation of WinXP SP3
http://support.microsoft.com/kb/950718

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/def...3&gprid=522131

• CA:
http://support.microsoft.com/oas/def...3&gprid=522131

• UK:
http://support.microsoft.com/oas/def...3&gprid=522131

• AU:
http://support.microsoft.com/oas/def...3&gprid=522131

• Other: http://support.microsoft.com/oas/def...spx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


KingMe wrote:
> On 4/22/08, Microsoft showed the update gold shield telling us to
> download/install and update. I proceeded to use Microsoft Update and the
> system scanned our laptop Acer Aspire AMD base.
> After a long wait it inform us that we had the SP3 to be installed.
> Proceeded to install it and although I understand it is a large release,
> it
> took over 1.5 hrs to come back with the Service Pack 3 Setup Error: "A
> device attached to the system is not functioning".
> It does not tell you what device, just to select OK to Remove Changes.
> It goes to another long, long time before indicating that it failed.
> Now, over four weeks later, another gold shield showed up about SP3.
> Follow the same process as before, but it showed that the install was zero
> MB size, and after 1.5 hrs, came back with the same SP3 Setup Error.
> It is obvious that it is detecting something but it does not help you to
> know what you can do. Any suggestions?


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Old 05-16-2008, 01:20 PM