Sorry for the confusion. My signature is for the Vista desktop, while I was
posting a problem with my wife's laptop XP SP2... mentioned as part of my
original message.
--
HP Pavilion Elite m9040n 2.4gh 3gb mem 640gb hard drive, dvd lightscribe
technology burner, Vista Home Premium, Office 2007


"Richard in AZ" wrote:

>
> "KingMe" <nospam******.com> wrote in message
> news:DF1B5603-235A-4912-8011-120C8BC2C742@microsoft.com...
> | On 4/22/08, Microsoft showed the update gold shield telling us to
> | download/install and update. I proceeded to use Microsoft Update and the
> | system scanned our laptop Acer Aspire AMD base.
> | After a long wait it inform us that we had the SP3 to be installed.
> | Proceeded to install it and although I understand it is a large release, it
> | took over 1.5 hrs to come back with the Service Pack 3 Setup Error: "A device
> | attached to the system is not functioning".
> | It does not tell you what device, just to select OK to Remove Changes.
> | It goes to another long, long time before indicating that it failed.
> | Now, over four weeks later, another gold shield showed up about SP3.
> | Follow the same process as before, but it showed that the install was zero
> | MB size, and after 1.5 hrs, came back with the same SP3 Setup Error.
> | It is obvious that it is detecting something but it does not help you to
> | know what you can do. Any suggestions?
> | --
> | HP Pavilion Elite m9040n 2.4gh 3gb mem 640gb hard drive, dvd lightscribe
> | technology burner, Vista Home Premium, Office 2007
>
> You should never have been offered SP3 if you have Vista Home Premium. SP3 is for Windows XP
> only.
> At this point I would do a System Restore to a time and date just before you attempted the SP3
> installation.
>
> Now, could it be SP1 that was offered? There is a SP1 available for Vista.
>
>
>